Strategic Account Manager

LGC Group; London; Remote; GBP 100,000 - 125,000

Job description

BRCGS is a market-leading global brand that helps build confidence in the supply chain. The BRCGS Global Standards set the benchmark for good manufacturing practice, and help provide assurance to customers that products are safe, legal and of high quality.

We are part of LGC ASSURE, a business that brings four global brands together to deliver a connected series of supply chain assurance solutions across critical touchpoints, with a focus on the manufacturing, ingredients and nutritional supplements sectors.

Job Description

We're looking for a Strategic Account Manager to join our LGC Assure team! A background in the food certification industry is required for this position. We work remotely, but we encourage applications from candidates based in Spain or the United Kingdom.

You will be responsible for the retention, growth, and development of all assigned accounts across all sectors of the Assure business unit. You will conduct and detail ongoing account planning, understand customers’ needs, and successfully implement strategic activities for assigned accounts.

Additionally, you will build strong and long-lasting relationships with assigned accounts within the LGC Assure sectors and act as the central point of contact for customers, understanding their business needs, and ensuring their complete satisfaction.

You'll be encouraged to drive revenue growth by identifying upsell and cross-sell opportunities within assigned accounts and to become a trusted resource to their assigned account contacts, encouraging opportunities for expansion.

Does this sound like you? If so, we'd love to hear from you!

Qualifications

• Shown account management experience in high-touch industries, preferably food, certification, or supplement safety related.
• Sales & Engagement – Capable of uncovering needs, demand generation, persuasion, and negotiation.
• Product Knowledge – Experience developing value propositions and developing solutions.
• Communication - Outstanding written and verbal skills.
• Leadership – Places high value on relationship management and teamwork.
• Excellent problem-solving, conflict resolution, and consensus-building skills.
• Keenly diligent to detail.

Additional Information

Our Values:

• Passion
• Integrity
• Brilliance
• Respect

We deliver world-class solutions and foster an inclusive and collaborative environment where every team member can thrive and achieve their full potential!

Equal opportunities:

We are committed to ensuring that every job applicant and employee is valued for their individual talents. We strictly prohibit discrimination on the basis of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or parental status, religion, or belief. We proudly support an inclusive work environment where everyone can compete and succeed based on their merits.