Finance and Customer Service Coordinator

Regional Recruitment Services; Coalville; On-site

Job description

Job Title: Finance and Customer Service Coordinator
Location: Coalville
Pay rate: GBP12.48
Hours of Work: To be agreed 40 hours per week covering 06:00 - 22:00
Type: Temporary Job
Start Date: Immediately

We are hiring for a Finance and Customer Service Coordinator to undertake administrative, financial, and customer service duties in Coalville. This is a fast-paced warehouse and logistics environment where you will be responsible for handling customer enquiries, processing invoices, and ensuring smooth operations across multiple teams. You will play a key role in supporting both financial processes and customer interactions to maintain a high standard of service.

Duties of a Finance and Customer Service Coordinator

You will be working as part of the Logistics and Administration team and will be responsible for:

• Communicating with customers via phone, email, and in person, handling enquiries, complaints, and account management.
• Processing orders, applications, and invoices while keeping accurate records.
• Ensuring workflow runs smoothly, meeting customer deadlines and directing issues as needed.
• Maintaining customer databases and coordinating with internal teams.
• Monitoring and improving customer service processes.
• Supporting HACCP audits and BRC compliance.
• Performing other duties as required by management.

Skills and Experience of a Finance and Customer Service Coordinator

As a Finance and Customer Service Coordinator, you should have experience with:

• General administration with knowledge of customer service principles and administrative procedures.
• Strong problem-solving, analytical, and listening skills.
• High attention to detail and accuracy in data collection and management.
• Ability to work independently with a hands-on approach and adaptability.
• Proficiency in WMS, Outlook, and MS Office.
• Strong written and verbal communication skills.
• Effective time management skills.

Additional Beneficial Skills

It would be beneficial to the Finance and Customer Service Coordinator role if you also had:

• Strong problem-solving and analytical skills.
• Attention to detail and accuracy.
• Ability to work independently in a fast-paced setting.
• Effective time management and organisational skills.
• Access to reliable transport as the site may require travel by car, public transport, walking, or cycling.

About the Client

Our client is a leading logistics and distribution company that specialises in nationwide supply chain and delivery services. They focus on providing high-quality, customer-driven solutions in a fast-paced and demanding environment. This client has a large distribution centre with facilities such as a canteen, free parking, and locker rooms. They offer opportunities for career growth, further training, and professional development.

Next Steps

Apply for this Finance and Customer Service Coordinator role through this advert. If you would like more information, please contact our Industrial team at (phone number removed).

If successful, you will need to digitally register with our agency. If you do not receive a response within 7 days, please assume that your application has not been successful. However, we will retain your details for future opportunities.

About Regional Recruitment Services

This position is advertised by Regional Recruitment Services Ltd, an award-winning independent recruitment agency operating since 2008. We provide permanent, temporary, and contract jobs within the Commercial, Construction, Industrial, and Engineering sectors. To view all available positions across the UK, please visit our website: (url removed).