Senior Pension Administrator

TN United Kingdom; Bristol; On-site; GBP 30,000 - 60,000

Job description

Overview

As a Senior Pensions Administrator, you’ll be a highly organized and detail-oriented individual coordinating a portfolio of occupational pension schemes, which could be a combination of DB, DC, and Hybrid pensions, ensuring that all tasks and calculations are carried out accurately and promptly. You’ll be responsible for the allocation of cases, performing and checking both automated and manual calculations. You will also draft and check correspondence and reports, manage pensioner payrolls, and support the Client Executive team. You’ll be responsible for the supervision and training of up to two pensions administrators, providing the highest level of service to each scheme member.

How you'll make an impact

1. Carrying out and checking pension administration tasks and calculations accurately, in a timely manner, and in accordance with internal processes and governing regulations.
2. Managing your workload, taking into consideration time required for all cases to be peer-reviewed.
3. Liaising with scheme members through a variety of channels including email, letter, or telephone.
4. Preparing and checking member correspondence and client reports, managing cashflows, investments/disinvestments, and invoices.
5. Taking care of or checking non-standard client/member queries.
6. Collaborating with team members and building relationships with supporting teams.
7. Providing support and training to team members and assisting the Team Leader as needed.
8. Engaging and being transparent with team members and the Team Leader throughout the day.
9. Assisting the Client Executive team where vital and attending client meetings or new business pitches if required.

About You

1. At least 3 years’ experience of defined benefit / defined contribution pension scheme administration.
2. Achieved or studying towards the Pension Management Institute’s CPC qualification.
3. Analytical skills with a logical approach to problem-solving.
4. Ability to process, collect and input data accurately.
5. Ability to apply pensions knowledge and experience when peer reviewing cases, ensuring accurate and relevant information is provided to scheme members.
6. Strong prioritisation skills to meet deadlines and disclosure requirements.
7. Excellent communication skills to answer queries by telephone, letter, and email, and provide effective feedback to the team on casework.
8. Ability to work optimally as part of a team.
9. Proficiency in Microsoft Office.

Compensation and Benefits

On top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

1. Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days.
2. Defined contribution pension scheme, which Gallagher will also contribute to.
3. Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
4. Income protection, we’ll cover up to 50% of your annual income, with options to top up.
5. Health cash plan or Private medical insurance.
6. Three fully paid volunteering days per year.
7. Employee Stock Purchase plan, offering company shares at a discount.
8. Share incentive plan, HMRC approved, tax effective, stock purchase plan.
9. Critical illness cover.
10. Discounted gym membership, with over 3,000 gyms nationally.
11. Season ticket loan.
12. Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
13. Emergency back-up family care.
14. And many more…