Commercial Account Handler

We are currently recruiting for a Commercial Account Handler to join a Chartered Insurance Brokers based in the centre of Worcester. This is a full-time permanent role working Monday to Friday 8.30am-5pm, offering a salary of £23-27k per annum dependent on experience. After a successful probationary period, you will be able to work 1 day from home per week too!

As Commercial Account Handler you will be responsible for managing a portfolio of SME clients, handling premiums up to circa £5,000. You will provide expert advice, process renewals, and support clients with their insurance needs. Your main duties will include:

• Managing new business, renewals, mid-term adjustments, and assisting with claims queries for SME commercial clients.
• Providing tailored insurance solutions, ensuring clients receive the best cover for their needs.
• Handling a range of commercial insurance products, including property, liability, motor fleet, and professional indemnity.
• Building and maintaining strong relationships with clients and insurers.
• Negotiating with insurers to obtain the most competitive premiums and cover options.
• Ensuring compliance with FCA regulations and company procedures.
• Using Acturis software to manage policies, documents, and correspondence.

We are really keen to hear from applicants with the following skills and experience:

• Experience as Commercial Account Handler or similar with commercial insurance knowledge ideally within a brokerage.
• Knowledge of SME commercial insurance products preferred but would consider those transferring across from a Personal Lines background.
• Excellent communication and client relationship skills.
• Ability to manage workloads independently and contribute as part of a team in a fast-paced environment.
• Strong negotiation skills and attention to detail.
• CII qualifications (or working towards) preferred but not essential.
• Knowledge of Acturis preferred but not essential for the right candidate.

Benefits:

• 25 Days Annual Leave plus Bank Holidays.
• After 6 month probationary period – Work From Home 1 Day Per Week.
• Sick Pay.
• Enhanced Maternity Package.
• Training & Development Opportunities.

Please apply or call us to discuss this Commercial Account Handler role in more detail!