Senior Specialist, LegalTech Services

CLYDE UK SERVICES COMPANY; London; On-site; GBP 60,000 - 80,000; Full time

Job description

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The Role

Department : LegalTech Services

Location : London

Role : Senior Specialist, LegalTech Services

The Team

Legal technology (in particular eDiscovery, hearing support and deal room software) provides our lawyers with a competitive edge in the data driven world we live in. Clyde & Co's LegalTech Services team (the Team) helps the firm's lawyers leverage technology to work collaboratively and efficiently. The Team uses several sophisticated software solutions to assist our lawyers with their legal review, disclosure and hearing preparation processes. If you are a motivated and problem-solving oriented individual, this firm, this team and this industry is a fantastic place to be.

Our normal hours of work are 9:00 to 17:30 but it may be necessary to work additional hours, including weekends, on an ad-hoc basis, to ensure we fully meet our clients' needs and objectives.

Overview

The Senior Specialist is an experienced technical project manager with an extensive and proven track record in enabling data and document review, disclosure and presentation using eDiscovery, data room and hearing support software. The Senior Specialist reports to the Global Manager, LegalTech Services and is a senior representative of the Team for our legal teams and clients in the UK & Europe region.

Key Responsibilities

Matter Management & Time Recording

• Working with the legal team, client, vendor and any third party on disputes and corporate matters, particularly matters with unique and/or complex technical requirements, either independently or together with another Team member.
• Consulting with the legal team and/or client to accurately scope matters and estimate the cost at the outset, and managing their expectations on a regular basis.
• Reviewing and quality checking the Team's work on the matter, and seeking the Manager's review and approval of that work if necessary.
• Advising the legal team and/or client on the relevant technical best practices for the matter.
• Providing, and/or arranging vendors to provide, training for our legal teams and/or clients on the use of relevant software.
• Efficiently and accurately recording with clear and sufficient detail all of your time spent on billable and non-billable matters.
• Evaluating vendor invoices on your matters and ensuring those invoices are coded in the firm's financial systems.

Risk Management & Quality Control and Process & Product Standardisation

• Working with the Manager to identify risks arising from LegalTech Services work and develop plans to remediate or mitigate those risks.
• Working with the Manager to develop and maintain a service level agreement for the Team's provision of LegalTech Services.
• Working with the Manager to establish effective risk management and quality control processes.

New Third Party Solutions & Services

• Identifying our UK & Europe legal teams and clients' new and evolving LegalTech Services needs.
• Keeping abreast of new third party service and product offerings.
• Consulting with, and preparing proposals for the consideration of, the Manager in relation to potentially piloting and implementing new third party services.

Training & Knowledge

• Providing training for our legal teams and/or clients on the Team's processes and in-house software.
• Advising our legal teams and/or clients on technical best practices.

Essential Skills & Experience

Background

Substantial experience in a professional environment with progressive and sustained increase in responsibility.

eDiscovery

Advanced understanding of EDRM processes and best practice.

Project Management

Substantial experience of project managing all technical elements of large and complex document review and disclosure matters.

Technical

Advanced knowledge of document review / disclosure and hearing support systems.

Risk & Quality Control

Experience of identifying, remediating and/or mitigating risks arising from service delivery.

Communication

A customer service orientation with an ability to effectively communicate with all levels of staff.

Mentoring & Training

Experience of acting as a mentor and/or escalation point for junior team members.

Problem Solving

A creative, innovative and forward thinker.

The Firm

We are a leading global law firm, helping organisations successfully navigate risk and maximise opportunity in various sectors. The firm has 490 partners, 2400 lawyers, and 5500 people overall in nearly 70 offices worldwide.

Our Values

Our values are the principles that guide the decisions we make. We:

• Work as one - We are a globally connected team.
• Excel with clients - We aim high and challenge ourselves.
• Celebrate difference - We help each other to be at our best.
• Act boldly - We seek new opportunities and take action.

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