Revenue Share Operations Assistant

Business Area: Nestlé Professional
Position: Revenue Share Operations Assistant
Location: Gatwick – Hybrid working (2 days per week in our Gatwick office)
Salary: £26,000 - £30,000 depending upon experience + potential bonus + other fantastic benefits

Championing diversity and inclusion is so important to us; when we embrace different perspectives and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business.

Position Summary
We have an exciting opportunity for a talented Revenue Share Operations Assistant to join our Nestlé Coffee Partners team within the Nestlé Professional business. You will contribute to Nestlé Coffee Partners' success by supporting the Nescafé Beverage Revenue Share Proposition with our Business Partners. You’ll oversee and analyse the growth of new and existing business, support setup and monitor our automated system to minimise disruptions for our customers.

A day in the life of an Operations Assistant …
Reporting to the Trade Asset Manager, your key responsibilities will include:

• Supporting the setup for all new Revenue Share Business Partners and Locations, including updating existing business partners data and details on record.
• Maintaining and updating Customer Data inside Dynamic 365. Monitoring data flow from all external partner providers into Dynamic 365 & SAP. Liaising with internal and external stakeholders that support or impact delivery performance.
• Providing operational support on stock holdings at each location. Dealing with customer and Account Manager queries and taking necessary action to rectify performance and discrepancies.
• Supporting Weekly and Monthly reporting of cup throughput. Providing Internal stakeholders overview of actual vs. target & profitability of customer.
• Proactively monitoring Vendon, Payter, & active use of Power BI. Liaising with Mulmar service partners, Internal Coffee trainers & external customers to ensure operational excellence. Day to Day ongoing management of machine base, liaising with all service providers.
• Engaging with regional contacts/customers/third parties as required to support brand and/or commercial objectives.
• Providing Day to Day support of revenue share model machines, sites, and customers.

What will make you successful?
To be successful in this role, you’ll have excellent interpersonal and communication skills (both orally and written) with a close attention to detail and have previous experience in a sales support or operations role. You’ll be results-oriented and have a proven track record for consistently exceeding business objectives.

You’ll also have:

• Good problem-solving (routine nature) and analytical skills.
• Ability to prioritise and respect deadlines.
• Excellent knowledge of Excel, Word, Outlook and Microsoft packages.
• Problem-solving & planning skills and ability to work under pressure to manage a fluctuating workload.
• Ability to build and maintain strong internal and external relationships.
• Ability to deal with ambiguity and to work alone as well as part of a team.

What you need to know
What can we offer in return? Great benefits you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth.

We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.

At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know.

We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process.