Assistant Compliance Manager

Emeria UK; West Midlands; On-site; GBP 30,000 - 50,000

Job description

Job Role: Assistant Compliance Manager

Location: Worcester

Hours: 35 hours per week - Monday to Friday

At Innovus, we are committed to delivering market leading solutions and professional services. As an Assistant Compliance Manager, you will be contributing to our vision to be recognised as the market leading provider of services to the UK's property sector.

We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and services across the property industry.

Purpose of Job

To be responsible for monitoring statutory compliance inspections and resulting actions across the portfolio producing high-quality Asset Management services to both internal and external stakeholders.

Whilst you will not have direct reports you will be supported by two compliance administrators. Key expectations of this role are to support the team in the reviewing of inspections and updates from our panel of property managers to ensure our key client meets all its statutory obligations.

Main Responsibilities

1. Providing relevant technical knowledge to the team and wider business to ensure that compliance activity is efficiently and effectively recorded in the clients Riskwise system
2. Holding property managers to account for their compliance activities, working with agents to close actions and inspections (through teams' meetings, emails and phone calls)
3. Monitoring statutory compliance inspections for the portfolio through auditing and formal reviews - ensuring systems are updated accurately and regularly, to include any relevant documentation to be saved within the appropriate areas
4. Working closely with Asset Managers, Property Managers and the wider business to ensure that data input and monitoring is of the highest standard
5. Managing incoming inspection documents, ensuring documents conform to the appropriate naming convention
6. Continuous reviews of procedure and processes to ensure they are robust and fit for purpose
7. Uploading documents and remedial actions to the risk management portal where required
8. Ensure all customer information is handled confidentially and in line with GDPR
9. To support other Asset Management activity as required

Knowledge, Skills and Experience

Essential

1. At least 5 years' experience in property management with a good working knowledge of Health and Safety regulations.
2. Technical knowledge of building inspections
3. Experience of working in a busy and highly demanding environment interfacing with a number of key departments able to prioritise and manage time effectively
4. Ability to analyse basic data and produce appropriate reporting
5. Excellent written and verbal communication skills, able to build relationships with customers and clients
6. Efficient in maintaining administration and record keeping electronically
7. Excellent IT skills, social-media awareness and up to date with new technology.

Desirable

1. Experience and/or understanding of a Compliance system
2. Relevant property management qualification

Personal Qualities & Skills

1. Well-developed organisational skills
2. Ability to work quickly and accurately to meet tight deadlines
3. Enthusiastic team player
4. Able to produce work of a consistently high quality
5. Excellent interpersonal skills
6. Possess a 'can do' attitude with a confident approach to ownership and accountability

The Benefits

Our customers deserve the best and the same applies to our people. We'll support you with all of the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.

Diversity and Inclusion

We're committed to promoting diversity at Innovus and recruit on merit. We will consider applications from job share applicants.

Innovus is an inclusive employer. We provide equal employment opportunities to all qualified applicants. If you have an additional need at any stage of our recruitment and selection process do speak to one of our team to let us know how we can accommodate you.

Ready to apply?

Click the below apply button to start your application for this role. We will ask you to upload your CV and answer a few questions. You may also be asked to complete verbal and numerical reasoning tests online.

Please note, due to our sector all roles are subject to an Enhanced DBS.

If you meet the criteria for the role, we'll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend a first interview with the hiring manager and another member of our team.