Programming & Partnerships Manager, NATIONAL TRUST

We’re looking for a dynamic and dedicated individual to lead and build partnerships with our newly leased property in Coventry.

We’d love to hear from you if you have experience and enthusiasm in managing partnership relationships, building new networks and are committed to delivering exceptional service, sharing heritage, nature, and culture through the creation of amazing experiences which are accessible to everyone.

This role is being supported by National Lottery Heritage Fund players.

What it's like to work here

As a key part of the North Warwickshire team, you will report to the General Manager as well as have a dotted line to our Senior Project Manager for the urban strategy work. You will work closely with the Coventry Charterhouse property team.

Charterhouse is a Grade I listed, 14th century former monastery and is a Scheduled Monument heritage site of national importance. The site was founded in 1381 and includes the only surviving interiors from a medieval Carthusian monastery in the UK. The main building survived the Dissolution and was converted into a dwelling in the 1500s. It passed through several hands as a private dwelling throughout the following centuries, with notable inhabitants including Robert Dudley – a favourite of Queen Elizabeth I.

What you'll be doing

You will be responsible for leading co-production and co-creation of a year-round public engagement programme of visitor experiences within Charterhouse and in the heritage park. You’ll use your understanding of audience and community needs to build partnerships within Coventry which are mutually beneficial, delivering benefit to more people. You will work with the public and partners to create and evaluate partnerships, new networks and participation opportunities.

You’ll ensure that departments collaborate and build relationships with existing audiences and work to bring new audiences in.

Working with the property team, you’ll lead for developing an offer that is innovative, engaging and resonates with our local audiences. You will also support on growing our visitor numbers, ensuring we are maximising potential revenue streams and maintaining financial sustainability.

You’ll be confident with compliance, ensuring our site is safe and everything is in place for events, and be confident in producing risk assessments.

The role requires weekend, evening and bank holiday working.

Who we're looking for

We’d love to hear from you if you have:

• Experience and enthusiasm in managing a busy operation.
• Experience of leading and managing diverse and dedicated teams.
• Strong collaboration and communication skills, with the ability to be decisive.
• Awareness of putting people first, and understanding what’s needed for everyone to receive great customer service.
• Good understanding of compliance, health and safety, and the management of emergency procedures.
• Some experience of business planning, fundraising, developing and growing income, and budget management.
• A commitment to ensuring our experiences are welcoming to everyone.
• Familiarity with partnering alongside community groups and organisations.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary.
• Free entry to National Trust places for you, a guest and your children (under 18).
• Rental deposit loan scheme.
• Season ticket loan.
• EV car lease scheme.
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts.
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible.
• Employee assistance programme.
• Free parking at most Trust places.