Organisational Change Manager

We are a leading international law and professional services firm providing legal, corporate and fiduciary services to global corporations, financial institutions, capital market participants and investment fund managers. With a global presence spanning the Americas, Europe, the Middle East and Asia, we advise on the laws of Bermuda, the British Virgin Islands, the Cayman Islands, Guernsey, Ireland and Jersey.

We treat everyone as the intelligent professional they are. Our approach is to trust and empower our people to deliver consistently, and enable them to succeed. Diversity is our secret weapon – it’s the sheer breadth of Walkers people that makes us who we are – gathered from across the globe and fluent in languages, jurisdictions and cultures that help us to mirror our clients and keep our own thinking in tune with the world in which we operate.

London: Hybrid (50%)

The firm's Transformation function leads the management and oversight of the successful delivery and sustained adoption of Walkers' business transformation priorities. The function is led by the firm's Chief Transformation Officer based in London, supported by a leadership team based in London and the Cayman Islands.

As part of the Transformation team, the Change Manager will contribute to the successful delivery and value realisation of Walkers' business transformation priorities. As such, the role will play a key part in the planning, design and implementation of change management approaches and activities across the transformation portfolio, working closely with initiative teams and business stakeholders. This role will be pivotal to ensuring the success of transformation initiatives and therefore should attract a candidate who is passionate about transformation.

Duties, Responsibilities & Person Specification

1. Ensure the successful development and implementation of methods and approaches associated with Walkers' change management framework.
2. Enable the building of change capability through coaching, mentoring and supporting initiatives on their change management plans and activities.
3. Work with the transformation delivery teams to plan, manage and deliver change management activities including change strategy, communications and stakeholder engagement, learning and development, change readiness, and adoption.
4. Manage the transformation communications and stakeholder engagement plan and calendar.
5. Consult with other team members to draft communication outputs (emails, newsletter, in-office communications, posters, notifications etc.) in line with the Transformation implementation plan.
6. Support the development and maintenance of change management deliverables such as the Change Impact Assessment, training plans, etc.
7. Support the development of the business adoption plan and associated metrics.
8. Provide regular updates to the programme team to aid project planning and status reporting.
9. Act as a Subject Matter Expert on change management – providing advice, input and hands-on support (where required) for transformation initiatives, including on the following areas:

• change strategy and target operating model design
• change readiness and measurement
• communication and stakeholder engagement
• learning and development
• embedding, adoption and sustainment

Education, Skills & Experience

1. Experience with a proven record of change management work.
2. A record of proven achievement and capacity for innovative and creative thinking.
3. Experience of working both independently or as an SME.
4. Experience of remote management of project resources.
5. Experience in working autonomously, whilst escalating risks and keeping all stakeholders informed of progress.
6. Ability to clearly communicate complex ideas and concepts in writing.
7. Excellent planning skills and the ability to work to strict deadlines.
8. Ability to manage multiple initiatives simultaneously.
9. Experience of managing senior stakeholders.
10. Experience of operating in a matrix environment and influencing teams and individuals to achieve a positive outcome.

Walkers global is an equal opportunity employer. Equality and diversity are key to our global identity and an integral part of our goal to continue being an employer of choice. We are committed to a work environment that supports all individuals irrespective of gender, ethnicity, nationality, race, religion, marital status, age, disability, pregnancy, sexual orientation, gender identity or any other applicable legally protected characteristics. We make every effort to ensure that employment opportunities are open and accessible to all purely on the basis of personal ability.