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Showroom Manager

Anderson Wright Consulting Ltd

Stockton-on-Tees

On-site

GBP 30,000

Full time

22 days ago

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Job summary

An established industry player in kitchen refurbishment is seeking a dynamic Kitchen Showroom Manager. In this full-time role, you will oversee showroom operations, ensuring a welcoming environment for customers while showcasing products and services. Your strong sales experience will help convert leads into appointments and drive the showroom's commercial performance. You'll lead a motivated team, manage customer relationships, and ensure satisfaction with every kitchen fitting. Join a market-leading organization that values innovation and customer service, and take your career to the next level in a rewarding environment.

Benefits

Bonus Scheme
Company Benefits

Qualifications

  • Experience in kitchens, bathrooms, or bedrooms is preferred.
  • Strong sales ability and excellent customer service skills are essential.

Responsibilities

  • Manage showroom operations and ensure a welcoming environment.
  • Convert leads into appointments and sales through excellent customer service.
  • Lead and motivate the showroom team to meet sales targets.

Skills

Sales Experience
Customer Service Skills
Attention to Detail
Relationship Selling Techniques
IT Proficiency

Tools

Microsoft Office Suite
Social Media

Job description

KITCHEN SHOWROOM MANAGER – KITCHEN REFURBISHMENT – TEESSIDE – FULL TIME – £30,000 BASIC SALARY + BONUS SCHEME

Showroom Manager required for our client who are the UK’s leading and award winning Kitchen makeover company. Our client specialises in renovating existing kitchens instead of replacing, typically saving customers 50% of the cost of replacement.

To support the business owner is now recruiting for a Showroom Manager to work from their Yarm branch.

THE ROLE

  • As Kitchens Showroom Manager you will be involved in all parts of the business.
  • You will ensure that the showroom will be a welcoming environment for customers coming to the showroom.
  • You will be showing customers the products and service on offer e.g. Kitchen doors, worktops, handles etc.
  • You will be processing orders accurately and in a timely manner with suppliers and any 3rd parties.
  • Able to answer questions and handle objections from prospective clients.
  • Converting leads into appointments (and ultimately sales) by delivering an excellent customer journey.
  • Ensuring commercial performance of the store is in line with company expectations and targets.
  • Helping the Showroom to meet sales targets through proven relationship selling techniques, excellent customer service skills and through the setting and monitoring of KPIs and objectives.
  • Lead, manage and motivate the showroom team.
  • Ensure that orders are processed and admin duties are carried out.
  • Ensure that the kitchen is fitted and the customer is satisfied.
  • Full Time Permanent Position.
  • You will be working from the Yarm showroom.
  • The role will involve working Saturdays on a rota basis.

THE PERSON

  • The successful Kitchen Showroom Manager will ideally have similar experience within kitchens, bathroom, bedrooms etc. (KBB).
  • Experience dealing with trades and sub-contractors would be advantageous.
  • Must have strong sales experience and sales ability.
  • Experience of using and utilising social media is highly desirable.
  • Attention to detail and an organised, methodological approach is essential.
  • You must be IT proficient, able to use email, Word, Excel and the Microsoft suite.
  • You MUST have excellent customer service skills with great customer facing skills.
  • Live within a commutable distance to Yarm branch.

THE PACKAGE

  • £30,000 Basic Salary.
  • Bonus Scheme.
  • Market leading organisation.
  • Company Benefits.
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