Dietetic Admin Assistant for Home Enteral Feeding Team

Employer Sheffield Teaching Hospitals NHS Foundation Trust

Employer type NHS

Site Nether Edge Outpatients

Town Sheffield

Salary £24,071 - £25,674 pa/pro rata for part time staff

Salary period Yearly

Closing 13/04/2025 23:59

Interview date 28/04/2025

Dietetic Admin Assistant for Home Enteral Feeding Team

NHS AfC: Band 3

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated. We offer many different ways of helping staff including career development opportunities, flexible working, good annual leave and pension schemes, health and wellbeing packages, and financial support systems. Joining the Trust also allows you access to a number of saving options via our salary sacrifice schemes and a wide range of discount opportunities with retailers and service providers.

Job overview

An exciting opportunity has arisen for an admin assistant to join our support Home Enteral Feeding (HEF) Dietetic team based at Nether Edge outpatients. This team consists of five Dietitians, one Dietetic assistant practitioner, and an Apprentice Dietitian. You will provide vital administrative support for the dietitians, dietetic assistant practitioners, apprentice dietitian, and the dietetic management team, supporting a range of functions, including booking of home visits, dealing with telephone/email enquiries, producing and maintaining word and excel documents and databases, ordering stock of feeding tubes, and producing activity reports.

You will have support from a Specialist Dietitian within the HEF service and additional administration support from an office manager.

We are seeking an individual who will be proactive in delivering the admin support to the clinical team and will embrace the technology available. This post requires you to be an experienced, highly motivated, and organised administrator with excellent verbal and written communication skills. It is crucial that you are a good team player. You will possess excellent IT skills with the ability to work unsupervised to established deadlines.

Main duties of the job

JOB PURPOSE

• Under the direct supervision of the HEF Dietitians, facilitate the provision of optimal nutrition to patients who are home enterally fed in Sheffield.
• To be an effective team member and provide assistance to the staff in the Dietetic Service.
• To provide a comprehensive secretarial/administrative service to the HEF Team.

Working for our organisation

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person specification

Education and Training

• Educated to GCSE level or equivalent qualifications or equivalent experience (A-C / 4-9 in English & Maths)
• NVQ in Administration Level II or equivalent qualifications or equivalent experience
• European Computer Driving Licence or equivalent qualifications or equivalent experience
• RSA Typing or OCR Word Processing Level II qualification or equivalent qualifications or equivalent experience

Experience

• Relevant experience in a clinical administrative role
• Good working knowledge of Windows based packages
• Good knowledge of email system
• Experience of utilisation of available technology and applying it in the workplace
• Experience of managing telephone enquiries in a supportive and professional manner
• Medical terminology
• Evidence of working with databases
• Use of clinical patient information systems such as Lorenzo, Systmone
• Development of standard operating procedures and their application in the workplace

Skills and Knowledge

• Excellent keyboard skills
• Effective organisational skills with the ability to prioritise own workload/work to deadlines
• Ability to work on own initiative and prioritise workload
• Able to manage frequently changing priorities and deal with interruptions
• Effective communication, interpersonal/team working skills
• Understand and accept the need to maintain confidentiality
• Ability to take minutes for meetings

Personal Qualities

• Committed to engage in CPD and department appraisal system
• Willing to undergo further training as necessary
• Professional approach to work
• Able to follow procedures for infection control and own safety and identify risks for others
• Be positive and pro-active
• Have a flexible approach to working practices
• Be able to work as part of a team as well as autonomously

Candidates are advised to read the attached guidance on using AI technology. When you complete your application, you are required to declare that the information in your application form is true and complete. The personal statement is exactly that; personal.

When selecting to apply via NHS Jobs, you will be redirected to our preferred recruitment system called Trac. You will be asked to create and submit your application via the Trac recruitment system.

All communications should be sent via your Trac system account.

If you are offered employment at Sheffield Teaching Hospitals your information will be transferred from the Trac recruitment system into the national NHS Electronic Staff Records system. In addition, in submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.

Please note, all communication regarding your application will be made via email sent via the Trac recruitment system, please ensure you check your junk/spam folders as emails are sometimes filtered there.

The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community. Should you require any assistance in applying for the position please contact the General or Medical Human Resources Departments on the number identified on the NHS Jobs page for the organisation.

Job Share applicants are welcome for all full-time posts unless indicated but cannot be guaranteed. In addition for Fixed Term Contracts, internal secondments may be considered, please seek the approval of your current line manager before applying for the position.

All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken.

For more information about our organisation and the opportunities available, please visit our website and follow us on Twitter and Facebook.

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