Enable job alerts via email!

Clerical Officer (Residential Services) - GLA13377

Glasgow City Health and Social Care Partnership

Glasgow

On-site

GBP 20,000 - 30,000

6 days ago
Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

Join a forward-thinking organization dedicated to improving community health and wellbeing. As a Clerical Officer, you'll play a vital role in providing administrative support across various services, including older people's and children's residential services. This role emphasizes customer interaction and requires proficiency in finance and cash handling. You'll work in a dynamic environment, gaining diverse experiences while contributing to meaningful service delivery. With generous annual leave, a pension scheme, and a supportive team, this is an opportunity to make a real impact in your community. Are you ready to join us in shaping the future of business support?

Benefits

26 days paid annual leave

12.5 days paid public holidays

Pension Scheme

Staff Benefit Scheme

Qualifications

  • Experience in administrative support and finance handling is essential.
  • Strong customer service skills required for front-facing role.

Responsibilities

  • Perform essential administrative tasks focused on finance and cash handling.
  • Interact with residents, service users, and the public as a front-facing officer.

Skills

Administrative Support

Finance and Cash Handling

Customer Service

Microsoft Office Packages

Call Handling

Education

No formal education required

Tools

PECOS

CareFirst

Job description

Job Description

Role: Clerical Officer (Business Admin)
Location: GCHSCP, Residential Services throughout the City
Contract Status: Permanent

Are you interested in working for the largest local authority in Scotland, in partnership with the NHS, to help improve the health and wellbeing of our community? Then, you are in the right place!

Join our team at Glasgow City Health and Social Care Partnership (GCHSCP); be part of something meaningful. Business Admin is a wide and varied team providing administrative support across GCHSCP. This role is within Residential which includes Older People's Residential and Day Care Services and Children's Residential Services. The Business Admin Support Team within the care homes, day centres and children's residential houses play a key role in supporting and assisting service delivery and providing essential administrative support to the services whilst working in a unique, collaborative environment.

As a Clerical Officer, you will carry out a range of essential administrative tasks with a focus on finance and cash handling. This is a front-facing reception role, including call handling; the post holder will be required to interact with residents, service users, and members of the public. This role will involve using Microsoft Office Packages, PECOS, and CareFirst software.

We are constantly re-thinking and improving how we deliver business support; we are looking for energetic self-motivated individuals to come and join our team and be a part of the wider Business Support Administration Team. Successful applicants will be required to attend and participate in training, including completion of mandatory online courses and briefings. Training will be provided in relation to service-specific software applications. Applicants must demonstrate a flexible approach to the needs of the service and will be required to work from different locations across the services, gaining diverse experiences.

Benefits:
If you're successful in your job application, you'll have access to these generous benefits, which include:

  1. 26 days (182 hours) paid annual leave, rising to 29 days (203 hours) after 5 years' service
  2. 12.5 days (87.5 hours) paid public holidays each year
  3. Pension Scheme
  4. Staff Benefit Scheme

If you want to be part of a dynamic team who are working to improve and re-think how we deliver our business support to our services, then we want to hear from you. Are you ready to make an impact? Then apply now and join us in shaping the future for business support teams across the service.

Membership of the Protection of Vulnerable Groups (PVG) Scheme is essential on taking up appointment. Please note successful candidates for the above role will be required to pay for their PVG Membership.

These roles are excepted under the Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2013 (as amended).

Interviews will take place week commencing 21 April 2025.

Working for us!

For more information on Glasgow City Health and Social Care Partnership (GCC) please visit the following websites:

GCC Website and GCC Conditions of Service

Application Packs

The following alternative Application Packs can be requested in other formats, for example, Braille, Audio, and other languages. To request an alternative Application Pack please phone 0141 287 1054. Packs will be posted out to you 2nd class within 3 working days of receiving your telephone request. Please note the closing date of the job advert if requesting this to ensure that you give yourself plenty of time to complete your application form and return it to us.

Further Information

Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts.

Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.

Similar jobs

Clerical Officer (Residential Services) - GLA13377

Only for registered members

Glasgow

On-site

GBP 24,000 - 27,000

6 days ago
Be an early applicant