Social Media and Content Creator

Exciting Opportunity with LHM – Social Media and Content Creator

Lodging House Mission (LHM), a Glasgow-based charity supporting the homeless, socially excluded, and vulnerable, is recruiting for an exciting new role within our Day Centre. This is a 12-month contract, with the potential for extension based on funding and impact. It offers a unique opportunity to tell LHM’s story while helping service users develop new skills.

As an organisation founded in 1909, LHM has a long history of providing compassionate, high-quality support with excellent staff retention. We offer a competitive salary, generous holiday entitlement, pension contributions, an Employee Assistance Programme, and ongoing training and development opportunities.

We are looking for a creative and passionate digital storyteller who can showcase LHM’s work through engaging content while ensuring that the voices of those we support are represented with compassion, respect, and authenticity.

This role will be instrumental in shaping LHM’s digital presence, supporting fundraising and community engagement goals, and fostering meaningful connections with supporters, potential funders, and the community, using methods that ensure our inclusivity.

In addition to content creation, this role involves spending time within the Day Centre, interacting with the people who use our services, and providing training in areas such as content creation, photography, and social media to help them develop valuable skills.

What We Offer:

1. 12-month contract (potential for extension depending on funding and impact).
2. Competitive salary £28,000 - £32,000 (dependent on experience).
3. Generous holiday entitlement and pension contributions.
4. Employee Assistance Programme (EAP) for additional support.
5. Opportunities for training and professional development.
6. The chance to make a real impact in the lives of those who need it most.

Application notes

For an application pack, please email or call:

Applications and portfolios should be received on or before 4th April 2025 at 12pm. Applications will then be shortlisted. Successful candidates will then be invited to interview. If you are unsuccessful, we will let you know via email. Interviews will be held on Tuesday 15th April.

Why This Role Matters

This role is more than just social media—it’s about giving a voice to those often unheard, fostering community engagement, and creating real impact. Your work will directly contribute to raising awareness, securing funding, and supporting the people who rely on our services. If you are passionate about storytelling, digital media, and supporting vulnerable communities, we would love to hear from you.

This is a weekend position working Saturday and Sunday, 8-hour shifts between the hours of 7.30am - 10pm.

The successful candidate will be working with young people between the ages of 16-25 years old.

The organisation exists to prevent homelessness and find routes out of homelessness into independent living for the people we support every day.

Purpose of the Role

The Practitioner for Youth Services plays a crucial role in delivering practical and emotional support to empower young people through a strength-based trauma informed approach, enabling them to make informed choices about their lives. The service aims to evidence and monitor the progress of young individuals through regular assessments, ensuring their safety and well-being. Additionally, the role involves supporting young people in various aspects, such as housing benefit applications, understanding housing options, accessing education and employment opportunities, and connecting with community resources. The service is dedicated to delivering a supportive environment and seeking feedback from young people to continuously improve the quality of the service.

The behaviours we expect is someone who will demonstrate:

• Initiates conversations and activities with the people supported, adjusting their approach to meet individual needs.
• Adaptable to changing circumstances and adjusting support plans when needed.
• Adheres to the SSSC (Scottish Social Services Council) Codes of Conduct, Health and Social Care Standards and Care Inspectorate requirements.
• Respecting confidentiality, boundaries, and privacy.
• A person with good judgment and communication skills who will make informed decisions that involve critical thinking and problem-solving skills.
• Taking accountability for your actions, decisions, and the outcome of support provided.
• Transparent about actions, decisions, and processes.
• Constructively questions colleagues on best practices and provides feedback.
• Actively listening to understand and respond appropriately to individual needs.
• Collaborates effectively with colleagues and healthcare professionals.
• Recognises when a colleague is facing challenges and proactively offers support.
• Can demonstrate a problem-solving mindset.
• Paying close attention to individual needs, preferences, and support requirements.
• A person who can accurately document and report information.
• Typically spends less than 1 hour per shift on administrative tasks.
• Takes calculated risks and can handle crisis situations in the service when they arise.
• A person who can remain composed under pressure.
• Can lone work in the service, other services or in the community.
• Builds positive relationships with people supported while managing expectations and boundaries.
• Respecting the dignity, autonomy, and independence of individuals we support.
• Role modelling that demonstrates a positive regard, respect, and kindness towards those receiving support.
• Take an active role in continuous improvement.
• Is engaged in learning opportunities and sharing learning.
• Prioritise the safety and well-being of people we support.

The person needs to:

• Attend and participate in monthly reflective practice groups.
• Attend and participate in monthly team meetings.
• Attend, prepare for and action monthly case management meetings.
• Evidence training and development undertaken to meet SSSC requirements.
• Participate and contribute to debriefing of significant incidents and near misses.
• Take responsibility for scheduling and preparing for supervisions, case management meetings and appraisals.

To apply for this job, you must have:

• Minimum qualification of SVQ Level 2 in Health and Social Care or have at least 2 years relevant experience in a social care setting with young people.
• Knowledge of trauma informed practice and ways of working.
• Membership of the Protection of Vulnerable Groups (PVG) scheme.
• Registration with SSSC and meet requirements.
• Be able to use IT effectively including management systems, databases, and Microsoft 365.