Mobile Facilities Officer

Southside Housing Association; Glasgow; On-site; GBP 20,000 - 30,000

Job description

Community Development & Social Enterprise

Disability

Equality & Law

Health

Housing & Homelessness

International Development

Learning

Local

Local Infrastructure Organisation

Older People

Other

Social Care

Youth

• Hours of Work: 35 hours per week. 40 days leave (inclusive of statutory leave). Defined Contribution Pension Scheme.

Role

We have a great opportunity for the right person to join our team at Southside Housing Association. We are a friendly, forward-thinking organisation where innovation, flexibility and positive communication are embraced. Our focus is on quality of service and helping others.

We are a charitable community controlled housing association owning and managing approximately 2,250 houses for social rent, 250 for Mid-Market Rent and through our factoring company SFARS, we provide a factoring service for a further 1,000 owners. We also have an extensive development programme to build new homes.

The Association is now recruiting within our Mobile Facilities Team.

The Mobile Facilities Officer post will report to the Concierge Manager and will help deliver a comprehensive Estates Management service to the Association’s residents and properties by carrying out a wide range of duties – gardening, common area cleaning, maintenance, bulk removal, gritting, etc.

Previous experience delivering an estate management service within Social Housing or similar is essential.

In today’s environment, the ability to work in a changing environment with competing pressures is necessary and the successful candidate will be a team player with a “can do” attitude and the desire to learn new things while ensuring that our customers receive the best possible service.

The Association is an equal opportunities employer.

Closing Date for Applications: 12 noon on Friday 11th April 2024

Southside Housing Association

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We have a great opportunity for the right person to join our team at Southside Housing Association. We are a friendly, forward-thinking organisation where innovation, flexibility and positive communication are embraced. Our focus is on quality of service and helping others.

We are a charitable community controlled housing association owning and managing approximately 2,250 houses for social rent, providing a factoring service for approximately 750 owners and manage just over 250 properties through our subsidiary Southside Lettings for Mid-Market. We also have an extensive development programme to build new homes.

The Association is now recruiting within our Multi Site Concierge Team for a Sessional worker.

The Sessional Concierge post will report to the Concierge Manager and will help deliver a comprehensive Estates Management service to the Association’s residents and properties by carrying out a wide range of duties – common area cleaning, bulk removal, gritting, etc. This post is also the first point of contact on the site for many residents.

Previous experience delivering an estate management service within Social Housing or similar is essential.

In today’s environment, the ability to work in a changing environment with competing pressures is necessary and the successful candidate will be a team player with a “can do” attitude and the desire to learn new things while ensuring that our customers receive the best possible service.

An exciting opportunity has arisen to join Knowes’ Corporate Services Team. Knowes Housing Association Ltd (KHA) is a community-based social landlord committed to its mission of providing good quality affordable housing and services which meet the needs and aspirations of the community we serve. The Association owns and manages 1055 properties and provides factoring services to 562 customers situated mainly in the Faifley area of Clydebank. We have 22 members of staff and an annual turnover of £5.2m.

Knowes is looking for an outstanding candidate to deliver effective support to the Association’s Corporate Services Team, assisting the Corporate Services/Compliance Officer, the CEO and the Management Committee in their main areas of work; specifically around governance, compliance and customer support. The post holder will also assist with office administration duties within the organisation.

You will be customer-focused and have excellent spoken and written communication skills. Experience in the social housing sector is not an essential requirement of this post but ideally you should be educated to degree level or equivalent and be able to demonstrate the ability to work in an office environment. You should have excellent IT skills and knowledge of using Microsoft Office for preparing letters, minutes of meetings, spreadsheets and reports.

KHA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Castlemilk Community Food Pantry has been operating since June 2021 and has become a popular project within the community of Castlemilk.

We are looking for a motivated, dynamic and resilient individual to join the Community Investment Team as our Pantry Co-ordinator.

You will be working within our innovative community food pantry and will be expected to deliver excellent performance across all areas of the project as well as ensuring that high quality of customer service is in line with our vision and values.

Shettleston is a community-based housing association and a Scottish Charity, which has played a major role in the regeneration of the local area for 45 years.

We are seeking an experienced and proactive individual to fill an exciting role within our Customer and Community Services Team.

We require a Welfare Rights Assistant who will support and assist our Welfare Rights Officer provide a customer-focused Welfare Rights service for the customers of Shettleston Housing Association.

This is an exciting opportunity to join a team making a real difference for the community of Shettleston.

Key responsibilities include:

1. Support the Welfare Rights Officer to provide a Welfare Rights service to customers of Shettleston Housing Association.
2. Be the first point of contact for enquiries relating to welfare benefits.
3. Maintain an effective casework management system and comprehensive record of welfare rights advice.

We are seeking a positive, self-motivated individual who is a team player, with excellent written and verbal communication skills. You will have welfare rights experience, excellent planning and organisational skills. Experience of AdvicePro would be advantageous.

We offer excellent EVH terms and conditions and a pension scheme up to 10% Employer Contribution.