Senior Project Support Officer

At Harrogate and District NHS Foundation Trust, we aim to reflect our values in everything we do - Kindness, Integrity, Teamwork and Equality. So if you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, Harrogate and District NHS Foundation Trust is the place for you.

We have an exciting opportunity for a forward-thinking and dynamic individual to undertake a brand new position within the directorate. The role will require you to manage and facilitate the maintenance and development of the Children and Young Peoples Public Health Directorate (CYPPHD) digital offer. The digital offer includes social media platforms, website, App, and virtual delivery, all of which require:

• Project planning & management.
• Reporting & analysis.
• Training & Development planning and execution.
• Communication & Engagement.

The Post Holder will take a key role in the organization and direction of digital programs across the directorate, supporting the Trust's vision for digital transformation, enabling integrated care and improved patient and staff experience. Leading on digital approaches to delivering services, communication, and information to clients is integral to this role.

The post holder will be a digital subject expert ensuring the highest standard of digital delivery meeting current NICE evidence-based standards and providing support and professional direction to 0-19 colleagues.

The post will ensure effective working relationships with digital thematic leads and digital champions in locality areas. The post holder will line manage the Project Support Officers within the directorate, acting as the interface with the digital provider and key partners in order to maximize the impact of HDFT digital capabilities.

Main duties of the job

• To line manage Project Support Officers within the Public Health Directorate.
• Manage workload independently including delegation.
• Devise and implement both face-to-face and virtual training sessions, including the booking of rooms and promotions of dates and the provision of MS Teams links.
• Project Planning & Management
• Implement project plans with regards to mobilisation and onboarding of contracts.
• Provide project management, including potentially challenging and sensitive change programs.
• Project manage implementation of digital & technology initiatives.
• Plan and lead promotional / engagement campaigns as agreed.
• Bring forward and implement ideas for continuous improvement to work processes.
• Interface with the directorate Digital & ‘Doing It Differently’ working groups in support of the Service Digital Lead.
• Engage with local authority and health partners communications teams in order to plan and disseminate information across social media platforms and advertise digital availability.
• Lead and interpret the reporting and analysis of information and data relating to digital platforms and innovations.
• Undertake reporting and analysis of information to support delivery of projects.
• Have a responsibility in maintaining Information governance and cyber security.

Working for our organisation

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds, and parts of the North East.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork, and Equality. If you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, HDFT could be the place for you!

We offer colleagues:

• A supportive culture so colleagues can bring their whole selves to work.
• Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
• Employee Support and wellbeing – we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service, and a fast-track Physiotherapy service.

Please note:

• Due to high levels of interest, posts may close early if we reach a sufficient number of applications.
• Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
• Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
• All job offers are subject to satisfactory pre-employment checks.

Detailed job description and main responsibilities

Please see attached Job description and person specification.

Person specification

Essential and Desirable

• Experience of managing and developing social media accounts.
• Experience of project management.
• Degree level qualification or equivalent experience.
• Experience of working within the NHS.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.