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Sector: Arts and Heritage, Human Resources, Technology
Role: Analyst
Contract Type: Permanent
Hours: Full Time
We're a national law firm with a local reach. Our philosophy is 'we're legal and financial experts that care' - something you'll find in the way we work with our clients and how we support our teams. But we're more than just a law firm - we're a team of people working together to help individuals and businesses navigate life's ups and downs. Working here you'll feel a part of our friendly and inclusive environment.
We'll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities.
Your Role and What You'll Be Doing
This role is a 3-Month FTC.
Following a recent restructure, the Business Analyst will support the HR team in a very exciting role, focusing on mapping current processes in accordance with best practices.
The role aims to build consistent and efficient processes, identify duplications, and develop future-state processes to enhance overall HR Service delivery.
This position will also play a key role in refining HR services, implementing improvements, and optimising the new HR System to support the colleague experience and service.
The Business Analyst role will focus on 4 key areas:
HR Activity
- Lead the mapping of current HR processes to ensure alignment with best practice
- Support the HR team in building consistent and efficient processes
- Identify and eliminate process duplications
- Develop and implement future-state processes to improve HR Service delivery
- Collaborate with HR team members to ensure process improvements are effectively integrated and add value
- Provide ongoing support and guidance to the HR team on process-related matters
- Consider how tech and the colleague experience can be enhanced as part of role activity.
Professional Expertise
- Use data to identify and prioritise genuine problems, completing problem solving activity
- Use a range of business analysis tools and techniques to conduct the research needed to build an understanding of the business need or problem for a project or activity
- Conduct engagement and facilitation activity with a range of different stakeholders to build understanding and consensus on a project or activity
- Completing the required analysis activity and solution evaluation
- Planning and completing solution assurance activity on the identified activity, providing recommendations around the design parameters.
People and Mind-set
- Using context-dependent information to influence
- Building on the ideas of others, proactively supporting others and dealing with positive and negative feedback constructively
- Take accountability for own work and adapt to new ideas and initiatives relevant to own area of work.
Client and Business
- Prioritise colleague issues and address them in best manner, whilst utilising feedback
- Interpret and engage with plans, actions owned items in timely and effective manner
- Generate results by acting in a focused way and within deadlines, whilst working with stakeholders in identifying critical connections and patterns in data and information.
About You
- Broad range of analysis skills and techniques
- A strong understanding of drivers for change including benefits measurement and profiling
- Stakeholder analysis, engagement and collaboration
- Design techniques e.g. Business Modelling, Prototyping and wire framing
- Capturing, documenting and prioritising requirements
- Flexible communication and facilitation
- Interviewing, question techniques & surveying
- Ethical, human centric and empathy-based research approach
- Curiosity, tenacity, critical thinking
- Builds understanding around complex problems
- Awareness of other competence around technology, people, process and data
- Ideally you will also have experience in HR process Improvement and conflict resolution
Our Benefits - What We Can Offer You
- 25 days holidays as standard plus bank holidays - You can buy additional holidays. This will be pro rata.
- Generous and flexible pension schemes.
- Volunteering days - Two days of volunteering every year for a cause of your choice (fully paid)
- Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.
We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!
Irwin Mitchell LLP is an equal opportunity employer.
If the role is homeworking you will be assigned to your closest office and travel may be required in line with business need to that office.