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Band 3 SLT Administrative Assistant Birmingham Community Healthcare NHS Foundation Trust

Evasion Design

Birmingham

On-site

GBP 20,000 - 30,000

12 days ago

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Job summary

Join a forward-thinking healthcare foundation as an Administrative Assistant, where you will play a vital role in supporting the Speech & Language Service. This position involves providing comprehensive administrative support, managing communication, and ensuring a welcoming environment for service users. With a commitment to integrated, personalized care, this role is perfect for individuals who thrive in dynamic settings and are eager to contribute to community health. If you're looking to make a difference in healthcare while developing your administrative skills, this opportunity is for you!

Qualifications

  • Experience in providing administrative support in a healthcare setting.
  • Ability to manage multiple tasks and prioritize effectively.

Responsibilities

  • Provide comprehensive secretarial and administrative support for the Speech & Language Service.
  • Manage telephone enquiries and clinical correspondence efficiently.

Skills

Administrative Skills

Communication Skills

Organizational Skills

Typing Skills

Customer Service

Education

High School Diploma

Relevant Administrative Qualification

Tools

Microsoft Office Suite

Telephone Systems

Job description

Band 3 SLT Administrative Assistant Birmingham Community Healthcare NHS Foundation Trust

To provide provision of a comprehensive secretarial and administrative service for the Speech & Language Service. This includes typing, collation and distribution of letters/reports, managing telephone enquiries, sending out clinical correspondence relating to community-based clinics and schools. Providing general administrative duties including cover for other colleagues in the admin team and being a point of contact for service queries.

To ensure a friendly and welcoming point of contact to all service users and staff, giving prompt attention to their requests, directing enquiries and signposting as appropriate.

Prioritise, plan and organise daily workload, ensuring that daily tasks and ongoing workloads are prioritised and completed within agreed and acceptable timescales and Standard Operating Procedures. Ensuring the Admin Team Leader is informed of any changes in the working pattern.

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to be part of our team and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

For further details on the main responsibilities, please see the attached job description and person specification.

This advert closes on Wednesday 26 Mar 2025.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Administrative
  • Industries: Administrative and Support Services
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