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Centre Assistant x 2 at the Naze Nature Discovery Centre

Essex Wildlife Trust

Tendring

On-site

GBP 8,000 - 23,000

7 days ago
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Job summary

Join a dedicated team at a nature discovery centre as a Centre Assistant! This part-time role offers a chance to engage with visitors, providing exceptional customer service while working in a vibrant environment. Your contributions will not only enhance the visitor experience but also support the vital conservation efforts of a leading charity. With flexible shifts and a commitment to inclusivity, this is an exciting opportunity to be part of a mission that connects people with nature. If you are passionate about customer service and enjoy working in a team, we would love to hear from you!

Benefits

Free life assurance

Free parking

Branded clothing

Enhanced annual leave

Sick pay provisions

Qualifications

  • Friendly individual with a passion for customer service.
  • Ability to engage with visitors in a welcoming manner.

Responsibilities

  • Provide excellent customer service in retail and food and beverage.
  • Prepare and serve refreshments, clear tables, and restock items.

Skills

Customer Service

Teamwork

Communication

Tools

Till System

Job description

Centre Assistant x 2 at the Naze Nature Discovery Centre

Closing date: Wednesday 16 April 2025

Salary: £8,923.20 per annum (FTE £22,308)

Contract type: Fixed term / Working hours: Part time

Location: The Naze Nature Discovery Centre, Old Hall Lane, Walton-on-the-Naze, CO14 8LE

We have two part-time Centre Assistant opportunities at the Naze Nature Discovery Centre in Walton-on-the-Naze. 15 hours per week on a fixed term contract covering maternity leave.

Our friendly team at The Naze play an important role in providing engaging and fantastic customer service to our visitors to the Trust.

Working as part of a visitor centre team, the post holder will need to be a team player who can engage in a welcoming and professional way with our visitors both in retail and food and beverage - ensuring excellent customer service is always at the forefront. The successful applicant will be using the till, preparing and serving hot and cold refreshments, clearing tables, restocking retail stock and engaging with customers.

We are looking for a friendly individual with an interest in customer service to join Essex Wildlife Trust in this visitor engagement role. Our profits from the Nature Discovery Centre’s are used to fund the conservation, educational and other key work of the Trust.

This role is a maternity cover, working 15 hours per week on a rota basis between Monday and Sunday, including most weekends and bank holidays. Most shifts will be 4 hours within the centre operating hours of 9:00am and 5:00pm.

Benefits include free life assurance and parking, branded logo clothing and enhanced annual leave and sick pay provisions increasing with length of service.

Essex Wildlife Trust are the county’s leading conservation charity, committed to protecting wildlife and inspiring a lifelong love of nature; and we would love you to join our committed and enthusiastic team. Our values are Impactful, Collaborative, United and Proactive.

Essex Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we know how important diversity is, both in our natural world and amongst the people we employ. We want everyone to feel valued and empowered to contribute to our vision of “A county rich in wildlife with people connected to nature”.

As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible.

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