Junior Governance, Risk and Compliance Analyst

Smart Communications.; Greater London; Hybrid; GBP 30,000 - 50,000; Full time

Job description

Job Details: Junior Governance, Risk and Compliance Analyst

Full details of the job.

Vacancy Name: Junior Governance, Risk and Compliance Analyst

Employment Type: Permanent

Location: UK - London Office

Summary

Reporting to the Governance, Risk & Compliance Manager, the Junior GRC Analyst will support various Governance, Risk, and Compliance activities, helping to strengthen the security culture within the organisation. The role would suit a career-driven individual with a passion to develop their own skills and knowledge in GRC and Information security for this challenging but highly rewarding position.

About Smart Communications

Smart Communications is a leading technology company focused on helping businesses engage in more meaningful customer conversations. Its Conversation Cloud platform uniquely delivers personalized, omnichannel conversations across the entire customer experience, empowering companies to succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently. Smart Communications is headquartered in the UK and serves more than 650 customers from offices located across North America, Europe, and Asia Pacific. Smart Communications’ Conversation Cloud platform includes the enterprise-scale customer communications management (CCM) power of SmartCOMM TM, forms transformation capabilities made possible by SmartIQ TM and the trade documentation expertise of SmartDX TM. In 2021, the company acquired Assentis, a leading European software solutions provider specializing in customer communications management (CCM) with a focus on the financial services industry. To learn more, visit smartcommunications.com.

Responsibilities

• Assisting in the creation and maintenance of policies, standards, and guidelines related to Information Security.
• Supporting the third-party security risk management process by reviewing vendor security measures.
• Assisting with internal audits to check compliance with security policies and tracking corrective actions.
• Supporting risk assessments and security audits under guidance from senior team members.
• Assisting in projects and supplier/customer onboarding, ensuring security requirements are considered in contracts.
• Preparing reports on operations, security, and compliance status across the business.
• Completing security questionnaires and Requests for Proposals (RFPs).
• Working closely with project teams to ensure that new initiatives align with compliance requirements.

What we’re looking for:

Must have skills/experience:

• University graduate with a degree in Information Systems, Computer Science, Cybersecurity, or a related field.
• Basic understanding of ISO27001, PCI DSS.
• Awareness of compliance regulations such as DPA (Data Protection Act) and GDPR.
• Understanding of cloud environments (AWS, Azure).

Desirable Skills/Knowledge:

• Any relevant GRC or Information / Cyber certifications (e.g. CompTIA Security+).
• Exposure to internal audit processes.
• Familiarity with ITIL or similar frameworks.

SMART Values

We look for the following SMART values in everyone we hire at Smart Communications:

• Speak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We’re not complainers we’re problem solvers.
• Make a Difference - We focus on the things that matter and prioritize the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don’t sit on the sidelines.
• Agile & Flexible - We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask ‘why?’ so that we can help remove complexity. We don’t allow hurdles to get in our way.
• Results-Focused - We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don’t believe in being busy for the sake of being busy, we focus on productivity.
• Teamwork - We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don’t want anyone to feel disengaged, we’re in this together!

What’s the deal?

We will provide you with the tools, equipment and support to give you the best possible chance of success and over-achieving your goals. Salary will depend on your experience and will be highly competitive. In addition to a friendly and fun working environment, we provide a range of other benefits, including extensive health insurance, income protection, life assurance, subsidised gym membership, leisure travel insurance, pension contribution and 25 days’ holiday allowance plus an additional day off for your birthday!

Located in Covent Garden, our offices are comfortable, flexible, and are always stocked with free beverages and fresh fruit. This role has a hybrid setup with occasional work from the office required.

So, if we interest you, please let us know by applying for this position and tell us all about yourself.

Please note: we only consider applicants with current legal right to work in the countries in which our positions are based. All qualified applicants will receive consideration for employment regardless of colour, religion, sex, national origin, sexual orientation, age, disability, marital status or gender identity.