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Service Technician - WS2 - Prep Centre

Snows Group

Portsmouth

On-site

GBP 25,000 - 40,000

7 days ago
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Job summary

An established industry player is seeking a skilled Service Technician to join their team in Portsmouth. This role involves performing vehicle services and repairs while adhering to brand technical standards. You will also have the opportunity to enhance your skills through regular training and support. With a commitment to exceptional customer service and a collaborative team environment, this position offers a highly competitive salary, excellent development opportunities, and a range of attractive perks including a generous holiday allowance and employee benefits. If you're passionate about automotive service and want to grow your career, this is the perfect opportunity for you.

Benefits

30 days holiday

Birthday day off

Discounted MOTs, Service & Parts

Recommend a Friend Bonus

Life Assurance Benefit

Contributory Pension Scheme

Employee Assistance Programme

Excellent development opportunities

Qualifications

  • Relevant qualifications in automotive service and repair.
  • Experience in a franchise dealership with MOT Tester qualification.

Responsibilities

  • Perform vehicle services and repairs to brand standards.
  • Liaise with customers and support less experienced colleagues.
  • Maintain a clean and safe working environment.

Skills

Fault Diagnosis

Customer Service

Teamwork

Planning and Organization

Education

City & Guilds

BTEC

NVQ

Job description

Based in the South and South-West of England, Snows Motor Group is an AM Top 50 automotive retailer covering 20 brands across 54 franchises. We differentiate ourselves from our competitors by delivering an exceptional level of service to both our customers and manufacturing partners. We are currently on the lookout for a Service Technician to join our established team at Snows BMW based in Portsmouth.

As a Service Technician, you will carry out a variety of workshop work in an efficient and safe manner. The aim is to meet customer requirements and maximise workshop utilisation and productivity.

Your day will include:

  • Carrying out vehicle services and repairs in accordance with brand technical standards.
  • Working in accordance with brand and dealership processes.
  • Liaising directly with customers where appropriate.
  • Providing support to less experienced colleagues.
  • Attending regular training to update technical skills.
  • Ensuring that the immediate working environment is kept clean and devoid of any working practice which may be hazardous to either themselves or others.

Have you got what it takes?

  • Relevant City & Guilds, BTEC or NVQ accreditation.
  • Previous work experience in a franchise dealership.
  • Highly skilled in fault diagnosis and hold the relevant MOT Tester qualification.
  • Ability to work as part of a team.
  • Commitment to delivering first-class customer service.
  • Able to plan, organise self and meet agreed work deadlines.

What is in it for you?

  • Highly competitive salary and bonus scheme.
  • Full training and support to help you immerse yourself in the role and Snows values.
  • 30 days holiday, inc. Bank Holidays, plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20 years anniversary.
  • Birthday day off.
  • Discounted MOTs, Service & Parts.
  • Recommend a Friend Bonus/ Introducing a Customer Bonus.
  • Life Assurance Benefit.
  • Snows Contributory Pension Scheme.
  • BEN – Employee Assistance Programme.
  • Excellent development opportunities to learn & grow with Snows.

Hours of work:

Week 1 - Monday to Friday 08:00 - 17:00 (1/2 hour lunch).

Week 2 - Monday to Friday 08:30 - 17:30 (1/2 hour lunch).

Saturdays 08:30 - 12:30 (1 in 8 rota).

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.

Due to the volume of applications, only shortlisted applicants will be contacted. If you do not hear from us within 2 weeks of applying then please assume you have been unsuccessful on this occasion.

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