Manager, Patient & Site Engagement

Johnson & Johnson; High Wycombe; Remote; GBP 50,000 - 90,000

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function: R&D Operations

Job Sub Function: Multi-Family R&D Operations

Job Category: People Leader

All Job Posting Locations: BE009 Turnhoutseweg 30, GB006 High Wycombe, NL004 Breda, NL021 Leiden Emmy Noetherweg

Job Description:

Manager, Patient & Site Engagement

Location: United Kingdom, Belgium or Netherlands (Remote)

Our expertise in Innovative Medicine is informed and passionate about patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine

We are searching for the best talent within our Global Development team for a Manager, Patient & Site Engagement (PSE) to be responsible for the execution of programmatic recruitment, retention, and engagement strategies. This is a remote role available in all cities within the UK, Belgium or Netherlands. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location within these countries to apply.

Purpose:

You will collaborate with local, site-facing roles as well as through counterparts in the Innovation & Advocacy teams within Global Development to shape fit-for-purpose strategies and tactics. The PSE Manager will be responsible for developing and training on materials and monitoring recruitment progress to meet local submission timelines.

Are you ready to join our team? Then please read further!

You will be responsible for:

• Shape and execute TA / DAS / Program / Trial level programmatic, patient and site engagement strategies in support of overall PSE and/or DEICT plan in partnership with regional and country teams.
• Collaborate with site-facing roles on site-facing activities to obtain insight for the tailoring of fit for purpose plans and tactics.
• Create site-facing materials and train site-facing teams throughout the end-to-end process.
• Manage recruitment timelines to meet the local submission process and maintain documentation of recruitment development and implementation requirements to ensure quality standards are met.
• Identify and provide Key Performance Indicators (KPI) and conduct Return on Investment (ROI) analysis to determine the effectiveness of recruitment and engagement strategies and tactics.
• Train and support individual study teams across the Cross-TA portfolio’s in developing a diversity plan, ensuring equitable access to Janssen studies; contribute to protocol design to incorporate patient and site voice and local insight. Additional Responsibilities may Include:
• Lead program-wide global Advisory patient councils.
• Map out data sources and partner organizations/suppliers that will help address DEICT recruitment challenges.
• Support building data-based CRM tool tracking site engagement metrics.
• Attend congresses to understand PSE landscape within the indication / TA.
• Mentor & support onboarding of new team members.
• Foster employee engagement, inclusion, and Credo Behaviors.

Principal Relationships:

Internal: DAS Leaders, Clinical Delivery Leaders, Clinical Trial Leaders, Clinical Trial Managers, Country Heads, Study Responsible Physician, Study Clinical Scientist, representatives from Commercial, Procurement, IT, Legal, Regulatory and HCC.

External: Investigational sites and Investigators, Patient Advocacy groups and foundations.

Qualifications / Requirements:

• BSc degree or equivalent, preferred areas of study include Life Sciences (e.g., Biology, Chemistry, Biochemistry, Nursing, Pharmacy)
• Minimum of 6 years in Pharmaceutical, Healthcare or related industries!
• Requires clinical research operational knowledge and experience across multiple phases of studies (Phase I-IV); knowledge of GCP and a good understanding of the processes associated with study / site feasibility, study/project management, monitoring, clinical and regulatory operations.
• Experience in the following critical competencies is required: Analysis, Strategy Development & Execution, Customer & Market Knowledge, Medical Strategy, Digital Marketing Strategy & Execution.
• Ability to challenge the status quo and to understand and adapt to different cultures and markets where needed.
• Exceptional interpersonal skills, including ability to persuade, negotiate, and moderate conflict. Strong presentation and communication skills.

Other: Travel up to 20% of the time, defined by business needs.

Benefits

We offer a competitive salary and extensive benefits package. The health and well-being of our employees is a priority, we have a flexible working environment as we value work-life balance. We offer career development opportunities for those who want to grow and be part of our organisation. For additional general information on company benefits, please go to https://www.careers.jnj.com/employee-benefits

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