Fleet Administration Officer

Surrey and Sussex Police; London; On-site; GBP 27,000 - 30,000

Job description

Vacancy Information

Division / Department - Joint Transport Service
Grade - Grade 8
Status - Full Time
Contract Type - Permanent
Salary Grade Range - £27,747 - £29,649
Working Hours - 37.0 Hours per Week
Shift Allowance - No
Politically Restricted - No
Location - Crawley Down

The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

Chief Constables' Message

We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.

We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you.

We wish you all the very best with your application.

Chief Constable Tim De Meyer & Chief Constable Jo Shiner

The Role & Key Responsibilities

From your first day with us you will be part of a policing family making a real difference.

It is our mission to identify and protect vulnerable people, prevent and respond to harm and keep people safe.

About us:

Surrey and Sussex Police are committed to ensuring the safety and security of our communities. We take pride in delivering a professional and dedicated service to the public. As an integral part of our team, you’ll play a crucial role in supporting the maintenance and repair of our diverse fleet of vehicles.

The Role:

As Fleet Administrative Support Officer at Surrey & Sussex Police you will be at the heart of our Engineering Support and Vehicle Data Team. The dynamic role is fast paced, varied, and requires exceptional customer service, precision, and the determination to work collaboratively towards the Joint Transport Service’s objectives. Your work will primarily be based at our state of the art facility at Crawley Down Police Workshops, but you will have the opportunity to assist in other workshops across Surrey & Sussex as needed.

Key responsibilities:

1. Data Management: Ensure all the data related to drivers, vehicles and equipment is accurately uploaded onto our management solutions system, involving numerical and text data sets. You’ll create and export valuable information, graphs and reports for JTS Management, staff and other stakeholders.
2. Vehicle administration: Handle the processes to correctly register, and de-register, and dispose of vehicles. Manage the receipt and distribution of Notice of Intention to prosecute (NIP) and other charges efficiently and with precision.
3. Maintenance administration: Coordinate engineering work orders and equipment servicing plans to ensure our vehicles and related equipment are serviced, maintained, and repaired in accordance with our standards. Manage documentation as per the Force Data Retention Policy.
4. Contractor Liaison: Collaborate with external contractors to schedule and oversee vehicle maintenance and accurately process purchase orders and invoices.
5. General administration: Provide essential administration support, handle reception duties, maintain files, and tackle any additional tasks commensurate with your role.

Skills & Experience

Skills and Qualifications:

GCSE or equivalent English (Grade 9-4 (A* - C)) essential
GCSE or equivalent Maths (Grade 9-4 (A* - C)) essential

Administrative proficiency: You possess strong administrative skills coupled with an unwavering attention to detail, ensuring accuracy in all tasks.

Customer Service Dedication: A genuine commitment to providing outstanding customer service, coupled with the ability to exceed expectations.

Process oriented mindset: You are adept at following established processes while actively seeking opportunities, and driving efficiency.

Communication excellence: Exceptional communication skills, both written and verbal, enable you to convey information effectively.

Interpersonal acumen: Your strong interpersonal skills foster positive relationships, making you an excellent team player who thrives on diverse tasks and shared objectives.

Tech Savvy: Proficient in the use of MS Office applications, especially Microsoft Excel.

Analytical competence: Strong numerical, mathematical and statistical knowledge, underpinned by good analytical knowledge, ensuring you can tackle any challenge.

Effective time management: Excellent planning and organisational skills which will empower you to deliver results within an established timeline.

Why Work With Us?

Why Join Surrey & Sussex Police

Training and development: We are committed to investing in your professional growth, offering numerous opportunities for skill development and career advancement.

Work-life balance: We understand the importance of maintaining a healthy work-life balance, and we actively support our employees in achieving this equilibrium.

Sports, Social, and Networking groups: Be part of a vibrant community by joining sports and social groups, fostering teamwork and camaraderie. As well access to gyms at various locations across both counties.

EAP Support: Access to our Employee Assistance program for confidential support, counselling, and resources to help you maintain your wellbeing.

If you are ready to contribute your skills to a dynamic team and take your career to the next level, we invite you to apply for this exciting opportunity.

Further Information

Additional Information: Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding to your address/contact list to ensure you receive all communications.

This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.

Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are;

• vacancies in collaborated units are available to all officers and staff across both Forces
• vacancies in non-collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally
• if the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment

Surrey Police and Sussex Police Special Constables, Volunteers and Agency Staff (excluding self-employed workers) covered under the Agency Worker Regulations (AWR) are eligible to apply for internal advertised posts.