Team Leader

Living at Home; Swansea; On-site; GBP 28,000; Full time

Job description

Job Title: Team Leader—Living at Home

Location: Swansea and surrounding areas

Salary: £27,300 per year

Job Type: Full-time

We’re recruiting a Team Leader/Senior Carer for our home care company in Swansea.

• Salary: £27,300 per year
• Additional On Call pay
• Mileage reimbursement at 45p per mile
• Benefits: Use of company car, private health insurance, 28 days paid holiday
• Requirements: Minimum 2 years in health & social care + Level 3 qualification

This flexible role combines leadership and hands-on care (50/50 split) and requires someone dependable, adaptable, and ready to support at a moment’s notice. If you’re looking to take the next step in your career with a company dedicated to award-winning, client-focused care, we’d love to hear from you!

Key Responsibilities:

• Provide 50% support in compliance tasks, such as audits, staff supervisions, spot checks, and care plan updates.
• Deliver 50% hands-on care to clients, ensuring high standards of personal care and well-being.
• Be on call and ready to respond to any operational or care needs, including covering shifts and responding to emergencies, with little to no notice. Flexibility is essential, as you must be available to support the Registered Manager at a moment's notice.
• Participate in the on-call rota, providing support via the on-call phone (6 a.m. to 11 p.m.) to address client or staff needs and ensure seamless operations outside of regular working hours when required.
• Have the ability to work 5 days a week within a flexible schedule, including weekends, holidays, and occasional short notice cover when needed.
• Act as a reliable and consistent support system for the Registered Manager, ready to adapt to the fast-paced, dynamic needs of the business.
• Ensure all care services meet CIW regulatory standards and promote high-quality care across the team.
• Mentor and guide care staff, promoting best practices and high standards in care delivery.
• Assist with staff development, including training, shadowing, and performance reviews.

Key Requirements:

• A minimum Level 3 Health and Social Care qualification (required).
• You will be required to work five days per week, with shifts scheduled flexibly across Monday to Sunday. Full availability is essential to support at short notice, but you will never be required to work more than five days in a week.
• Full UK driving licence (required).
• Strong leadership and organisational skills, with the ability to act quickly and manage unforeseen challenges.
• Proficient in IT for managing care systems, completing reports, and using software relevant to compliance and communication (required).
• Flexibility to adapt to the changing needs of the business, ensuring that both the care delivery and operational aspects are consistently supported (required).

What We Offer:

• Competitive salary of £27,300 salary per year.
• 28 days of paid holiday per year.
• Private healthcare and additional benefits.
• Use of a company car.
• Additional pay for On Call duties
• Full training and ongoing professional development.
• The opportunity to work with a dedicated, passionate team that values high-quality care.

Benefits:

• Private Aviva healthcare insurance – you can add family members too.
• £250 Welcome bonus upon completing a 12-week probation.
• £250 Refer-a-friend bonus.
• Pension scheme and paid SCW registration.
• Use of company car.
• Mileage reimbursement at 45p per mile

Personal Specification:

• Able to work independently and as part of a team.
• Highly flexible with a strong sense of responsibility to step in at a moment’s notice.
• Willingness to engage in continuing professional development.
• Leadership and mentorship qualities, with the ability to motivate others.
• Adaptable and able to handle changing priorities or emergencies with ease.
• Punctual, reliable, and committed to maintaining the highest standards of care.

Required Qualifications and Experience:

• Minimum two years of experience in a health and social care setting.
• Experience in promoting well-being and delivering high-quality care.
• Leadership skills and strong organisational abilities.
• A full UK driving licence and access to a vehicle.
• Level 3 Health and Social Care qualification (required).

Living at Home Company Culture: At Living at Home, we are committed to providing care that is compassionate, award-winning, and tailored to the unique needs of each client. We value flexibility, dedication, and the ability to adapt to the fast-paced environment of the care sector. This role is ideal for someone with experience as a Care Assistant, Support Worker, or Carer, who is ready to take the next step into a leadership position. If you possess the flexibility and drive to succeed in a dynamic, demanding environment, this could be the start of your new career.