Lead Delivery Driver

Role: Delivery Service Partner/Lead Delivery Driver - Multi Drop - Self-Employed

Work Patterns: Our LD's must work 6-days per week.

Contract Term: Indefinite/Peak

Average Earnings: from £150 per day (from £46,800 per annum)

Overview

As a Lead Delivery Driver, you will be essential in ensuring the efficient and timely delivery of parcels across designated routes. In this role, you will lead a team of drivers, coordinating daily delivery operations while upholding our high service standards for both internal processes and client expectations.

This position demands strong organisational skills and excellent customer service abilities, as well as a steadfast commitment to safety and compliance. You will be expected to lead by example, demonstrating a "do it right the first time" approach and sharing best practices with your team. Your role as a hands-on mentor will be critical in fostering a culture of excellence, encouraging your team to achieve their goals and enhance overall performance.

As a Lead Multi-Drop Delivery Driver, you will represent b-spokes in every interaction, serving as the face of our company. Your role involves collaborating closely with both internal teams and clients to ensure that we not only meet but exceed operational excellence, fostering strong relationships and delivering exceptional service at every touchpoint.

Lead Driver Responsibilities:

• Team Leadership: Supervise and support a team of delivery drivers, providing guidance and training to ensure optimal performance.
• Route Management: Plan and optimise delivery routes to maximise efficiency and meet delivery deadlines.
• Customer Interaction: Build and maintain positive relationships with clients, addressing any inquiries or issues that may arise during deliveries.
• Safety Compliance: Ensure adherence to safety regulations and company policies, promoting a culture of safety among Drivers.
• Performance Monitoring: Track delivery performance metrics, providing feedback and support to drivers to achieve targets and improve service quality.

Key Skills and Requirements:

• Minimum 6 months of experience in a similar delivery driver role.
• Prior experience in training or mentoring other delivery drivers.
• Strong knowledge of delivery processes, time management, and certain geographical areas.
• Excellent communication and interpersonal skills to train and mentor new drivers.
• Ability to work independently, manage time effectively, and solve problems on the go.

Why Join Us?

Earn competitive compensation for each parcel delivered or collected, not just per drop, and benefit from highly subsidised van hire rates, up to 150% cheaper than competitors. With flexible start dates and exclusive routes tailored to you, enjoy consistent, multi-drop routes within local delivery areas. Receive thorough training and continuous support, working efficiently with optimised routes designed for maximum productivity. Get paid reliably on a monthly basis directly to your bank account, while securing long-term opportunities for sustained professional growth. Increase your income over time with additional delivery rounds and benefit from our internal promotion system, underscored by a strong commitment to diversity and inclusion.

About Us

b-spokes is one of the largest independent delivery companies headquartered in the UK, specialising in last-mile deliveries across Scotland and the North of England. Our strategic partnerships extend to national and international brands. With a network spanning multiple managed operational sites, a comprehensive fleet of over 300+ vans, and a consistent delivery volume of 30,000 parcels per day, b-spokes is established as the go-to delivery service partner in the UK.

Since our inception in 2009, b-spokes has been unwaveringly dedicated to fostering a corporate relaxed culture characterised by integrity, diligence, and mutual respect. Our commitment to excellence is reflected not only in our operational efficiency but also in our conscientious approach to environmental sustainability.

Our core values serve as the driving force behind every aspect of our operations. They are the cornerstone of our commitment to solidifying our reputation as the preferred employer and last-mile delivery experts within the industry.

At b-spokes, we embrace diversity in all its forms. We value the unique perspectives and contributions of individuals from ethnic and minority backgrounds, as well as those with military experience, LGBTQ+ individuals, and people of all gender identities. We believe that our differences make us stronger as a team and enable us to better serve our diverse customer base. We are committed to creating an inclusive and supportive work environment where everyone feels respected, valued, and empowered to succeed.

Proud Bronze Award Recipient – Armed Forces Covenant

We are honored to have been awarded the Bronze Medal from the Armed Forces Covenant, recognising our commitment to supporting the armed forces community. In addition, we welcome applications from veterans, reservists, their families, as well as those from the NHS and Fire Service. We are dedicated to fostering an inclusive workplace that values the diverse skills and experiences these individuals bring.