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Football League Operations Manager

Powerleague

Leeds

On-site

GBP 30,000 - 50,000

30+ days ago

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Job summary

An established industry player in the football sector is seeking a passionate Football League Operations Manager to oversee and enhance the performance of small-sided leagues. This role involves managing customer relations, recruiting teams, and ensuring operational excellence across various venues. You will play a pivotal role in driving sales and profitability while delivering a first-class experience for players. If you have a love for football and a knack for management, this opportunity allows you to combine your passion with your career in a dynamic and engaging environment.

Qualifications

  • Experience in managing sports leagues or events.
  • Strong customer service and team management skills.

Responsibilities

  • Manage multiple small-sided football leagues ensuring profitability.
  • Deliver exceptional customer service and handle enquiries.

Skills

Customer Service

Team Management

Sales Performance

Operational Efficiency

Education

Bachelor's Degree

Tools

Booking System

Job description

This range is provided by Powerleague. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Are you fanatical about football?

Do you have a love for the small-sided game? At Powerleague we run over 350 5, 6 and 7-a-side football leagues across the country every week.

As a Football League Operations Manager, your role will be to manage and oversee multiple existing small-sided football leagues within a defined area, ensuring that profit targets are achieved through operational efficiency and delivery of a first-class customer experience. You will also proactively identify and build new leagues to grow the sales and profitability of your area.

Key responsibilities of the role include:

  • Delivering exceptional customer service when handling enquiries or dealing with potential complaints.
  • Recruiting league teams into existing and new leagues to ensure maximum league performance, sales and profitability.
  • Managing leads that come in for a league in your area and ensuring conversion rates are as high as possible.
  • Scheduling leagues on our booking system ensuring the pricing, league season length and teams are set up correctly from the offset.
  • Ensuring all teams are paying match fees or encouraged to sign up for recurring payments.
  • Chasing any outstanding match fees owed by teams to ensure this is collected in an appropriate manner.
  • Ensuring sufficient equipment is in place and available for all events to run.
  • Recruiting, scheduling, booking and managing Event Managers and their officials within your leagues to ensure fixtures go ahead.
  • Completing venue visits to complete audits, build relationships with teams and customers and coach event officials.
  • Maintaining a good knowledge of venues within the area and keeping accurate records about the venues on our systems.
  • Sourcing new venues for leagues, negotiating rates with the venue and managing contract renewals to ensure profitable leagues.
  • Assisting in developing and executing new concepts and trials.
  • Working with our Marketing team to identify support required within your area.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

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