Creative Services Manager

OLIVER Agency; London; Hybrid; GBP 40,000 - 80,000

Job description

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group , we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Creative Services Manager

Location: London, England, United Kingdom (Hybrid)

ROLE MISSION

Working in partnership with our client, the Creative Services Manager will have a strong background in creative project management, excellent leadership abilities, and a passion for driving creative excellence. The Creative Services Manager is responsible for overseeing the workflow of the creative team, ensuring the timely delivery of high-quality work, and maintaining effective communication with clients and internal stakeholders.

WHAT YOU WILL BE DOING IN YOUR ROLE

Key Responsibilities include:

1. Lead and manage a multidisciplinary creative team, including an Art Director, Senior Copywriter, Brand Copywriter, Motion Designer, Integrated Designer, and Graphic Designer.
2. Foster a positive, collaborative, and innovative team culture.
3. Conduct regular team meetings to provide guidance, feedback, and support.
4. You will be open and willing to attend sustainability training relevant to your role and soak up recommended research and reading about sustainability issues.

Project Management

1. Oversee the planning, execution, and delivery of creative projects from inception to completion.
2. Develop and manage project timelines, ensuring all deadlines are met.
3. Coordinate with internal teams and external clients to define project goals, requirements, and deliverables.

Creative Oversight

1. Review and approve creative work to ensure it meets quality standards and aligns with client objectives.
2. Provide constructive feedback and direction to enhance the team's creative output.
3. Stay abreast of industry trends and incorporate best practices to drive innovation.

Resource Management

1. Allocate resources effectively to balance workloads and maximize productivity.
2. Identify and address any skill gaps or training needs within the team.
3. Manage out of scope resources as necessary to support project demands.

Client and Stakeholder Relations

1. Serve as the main point of contact for clients and internal stakeholders regarding creative projects.
2. Maintain clear and open communication about project status, milestones, and any issues that arise.
3. Collaborate with the sales and marketing teams to align creative work with business goals.

Process Improvement

1. Continuously evaluate and refine the creative process to improve efficiency and output quality.
2. Implement best practices and tools for project management and team collaboration.
3. Encourage a culture of continuous improvement and innovation within the studio.

WHAT SKILLS WILL HELP YOU BE SUCCESSFUL

1. Bachelor’s degree in Marketing, Advertising, or a related field.
2. 5+ years of experience in a creative management role, preferably within an agency or in-house creative department.
3. Proven experience leading and managing a multidisciplinary creative team.
4. Strong project management skills with a successful track record of delivering projects on time and within budget.
5. Excellent communication, interpersonal, and organizational skills.
6. Proficiency in creative software and project management tools.
7. Ability to thrive in a fast-paced, deadline-driven environment.
8. You can be the change - you prioritise environmental responsibility, social equity, and economic viability and how that translates into your day-to-day role.

Job Id: 10309

Our values shape everything we do:

Be Imaginative to push the boundaries of what’s possible.

Be always learning and listening to understand.

Be actively pro-inclusive and anti-racist across our community, clients and creations.

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.