Administrative Assistant

Making Space Charity; Crewe; On-site; GBP 40,000 - 60,000; Part time

Job description

Overview

We have an opportunity available for a Part Time Administrative Assistant to join the team at Cheshire East Carers Service based in Crewe, Cheshire, CW1 6GL.

Salary: £12.00 hourly

Hours: 30 weekly

At Making Space we are a team that are driven by a strong set of company values that guide us in our mission to make a positive impact on the lives of those we serve in our community.

Our values of Kind Hearts, Tailor Making, Dreaming Big, Having Courage, and Being Ready are at the core of everything we do.

Responsibilities

As an Administrative Assistant, you will develop and provide a carer-focused and efficient administrative support service for the service, by undertaking administrative duties in accordance with the needs of the company and according to agreed procedures.

To provide effective and efficient administrative support for the Carers Hub services through the provision of administration tasks for carers and team members within the service including managing referrals, answering the telephone, processing all post, and sending letters.

In addition to managing and responding to queries and referrals received through the Carers Hub telephone, email, and portal systems, you will identify carers who need care and support to find the right services for them, undertake signposting and referral pathways.

If you thrive in a fast-paced work environment and enjoy utilising your organisational and communication skills this role may be a perfect fit for you.

Qualifications

We are looking for individuals who have an eye for detail and the ability to work independently and in accordance with deadlines.

Previous administration experience and good IT skills and knowledge of Office 365 is essential.

Experience of working within a health and social care setting would be an advantage but is not essential.

It’s important to note that you do not need prior industry experience or any specific qualifications to be considered for this role. On joining Making Space you will be supported step by step with on-the-job training as well as the opportunity to undertake professional qualifications if desired and required for your role.

We are seeking individuals who can showcase that their personal values align with ours here at Making Space.

Benefits

We are constantly reviewing our benefits packages to ensure our employees are receiving the very best company perks and we are always seeking out further additions.

Our current benefits include:

• Wagestream – Access up to 30% of your wages as you earn,
• Lifestyle benefits through Bravo Benefits and Health service discounts
• Up to 28 days holidays per year including bank holidays (pro rata for part time)
• We pay double time for Xmas day, Boxing Day and New Year’s Day
• Our employees can buy and sell up to 2 weeks holiday – statutory limits apply
• Access to our library of learning through our e-portal
• Want to upskill? We will invest in you and provide you with qualifications in level 2-6 in Health and Social Care, Management, Admin plus other continuous professional development should you wish to further your career within Social Care.
• We invest heavily in your career progression; did you know at least half of our senior posts are filled internally through promotion.
• Travel schemes including cycle to work, car maintenance and 40p per mile travel expenses.
• We run a colleague engagement hub with monthly and annual colleague awards
• Pension Scheme 3% employer contribution as a minimum
• Paid Sick leave

Successful applicants will be subject to employment checks, including DBS and references checks and provided with safeguarding training. Making Space is an equal opportunities employer.

We can only accept applications from those who are legally entitled to live and work within the United Kingdom.