Assistant Shop Manager

Do you have a passion for books and media (Vinyl, CD’s etc)? Join Prospect Hospice’s vibrant charity retail team as an Assistant Shop Manager in our much-loved Books and Media Store in the heart of Old Town, Swindon.

Since 1980, we’ve been at the heart of our community, delivering expert, compassionate end-of-life care. Our shops are more than just retail outlets—they’re hubs of community spirit and fundraising success. With 18 locations and a brilliant team of staff and volunteers, we’re proud to support people when they need us most.

Hours: 15 hours per week (two days a week, which will include working weekends and some bank holidays)

What is the role?

We’re looking for someone proactive, customer-focused, and community-minded to help drive sales, engage our volunteers, and support the day-to-day running of the shop. This is more than just a retail job – it’s a chance to make a real difference locally.

• Support the shop manager in achieving sales targets and delivering a fantastic customer experience
• Help coordinate a team of dedicated volunteers
• Ensure attractive stock displays and merchandising to maximise sales
• Promote Gift Aid donations and manage donations effectively
• Contribute to the development of new promotions and other improvements to retail practice
• Take full responsibility in the Shop Manager’s absence (including occasional full-time cover)

You will need to hold a full driving licence and be flexible to cover other shops in our catchment area when needed.

In return, you will be joining a great team working in a supportive environment for one of Swindon’s best loved charities. If you love retail but want something more meaningful, have a look at the apply now to be part of something truly special!

We offer a great range of benefits, including:

• 27 days holiday FTE plus bank holidays (rising with length of service)
• Generous contributory pension scheme and life assurance
• Discounts with local retailers, gyms and service providers including Blue Light Discount Card
• Employee Assistance Programme
• Supportive induction, training and development
• A values led, inclusive working environment

To apply please submit your CV via the green “Apply” button.

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.

We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Safeguarding

We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment processes, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.

You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

We will review applications as they come in so we may close the vacancy before the closing date. Candidates are advised to apply early.