Data and Analytics Operations Manager

Join Police Digital Service as a Data and Analytics Operations Manager - starting salary ££

About Police Digital Service

To protect people from harm in our rapidly changing world, police services must not only keep up with technology and business changes but develop capabilities and ways of working that will enable them to adapt to and deal with the complexity of modern criminality.

Key responsibilities

• Implement and manage the organisation’s Data and Analytics Operations, developing and implementing frameworks, providing standards and guidance, tooling and reporting.
• Work with senior stakeholders to align priorities and secure support.
• Support the build, management and maintenance of data and analytics capabilities including design and build of solutions, data infrastructure, analytics tools, products and services.
• Detect and analyse early trends in data and analytics technology.
• Support teams to realise opportunities for innovation.
• Advise on new techniques and methods that address shared problems.
• Support the organisation to ensure it has the data and analytics skills it needs.
• Implement organisational processes and ways of working so that data and analytics roles you support can thrive.
• Continuously improve and optimise the organisational environment.
• Implement and monitor performance to improve the Data and Analytics Delivery function.
• Build and maintain strong relationships with internal and external stakeholders.
• Communicate complex technical concepts to non-technical audiences.

Key criteria

• Strategic Thinking: Ability to align data and analytics Operations with business goals and anticipate future needs.
• Leadership: Proven capability to inspire and lead high-performing teams.
• Data and Analytics Expertise: Significant demonstrable understanding of Data and Analytics Operations.
• Innovation: Track record of driving transformation and leveraging emerging data and analytics technologies.
• Communication: Significant ability to convey complex ideas to diverse audiences, both technical and non-technical.
• Problem-Solving: Adept at resolving complex challenges and making data-driven proposals.
• Collaboration: Skilled at building partnerships across departments and with external stakeholders.
• Financial Acumen: Understands budgets, how to optimise costs, and secure funding for critical projects.

Professional Experience:

• Significant, demonstrable senior manager experience in data-centric roles, with a proven track record in Data Assurance, Data Analysis, Data Management, Master Data Management, Data Controls, Data Sharing, Data Acquisition, and Data Standards.
• Demonstrable expertise in understanding and deploying data frameworks & processes for advanced data solutions.
• Excellent business acumen and interpersonal skills, capable of cross-functional collaboration to drive change and achieve common goals.
• Deep understanding of the technology industry offerings in the data and analytics space, including familiarity with cloud-based analytics platforms and services.
• Proficiency in data performance, risk, and issue reporting and escalation, with a proven track record of delivering against KPIs and SLAs.
• Proven track record of supporting medium to large-scale data and analytics projects and programmes.
• Excellent knowledge of data and analytics transformation, technical road mapping, and performance management.
• Demonstrable experience in implementing data and analytics frameworks and data lifecycle processes.

For a full list of responsibilities and criteria, please refer to the Candidate Pack.

All applicants must be eligible for NPPV3 and SC clearances. Successful applicants will require NPPV3 clearance to have been approved before starting with PDS.

Our Values are:

• We value People.
• We do the right thing.
• We are innovative.
• We are one Team.
• We are proud and passionate.

Diversity, equity and inclusion

We are committed to equal opportunities for all and will not discriminate on any grounds. We encourage applications from people from the widest possible span of experience. All applicants will be considered without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, parental status, nationality, neurodiversity or disability status.

Working Arrangements

This is a remote role where occasional travel may be required to attend meetings.