Senior. Program Manager, AMXL Network Planning, JP AMZL Network Strategy & Planning

Amazon; London; On-site; GBP 55,000 - 90,000

Job description

Amazon is handling hundreds millions of products in Japan. Items from various sellers are collected at Fulfillment Centers (FC) and then shipped to our individual customers via Delivery Stations (DS), located in various locations across Japan. The last part of our delivery system is managed by Amazon Logistics (AMZL). AMZL is currently focusing on increasing the number of DS and expanding our network in Japan so that we can reach a larger number of customers with better speed, quality, and cost.

The Sr. Program Manager for Amazon Extra Large (AMXL) Network Planning and Expansion is accountable for expanding and optimizing the last-mile delivery network for heavy and bulky items.

Core Responsibilities:

Launch
This role leads end-to-end delivery station launch processes, executing launches according to or ahead of established timelines. It is expected to manage cross-functional stakeholder teams in each process.

Network Optimization
You own optimization of delivery station jurisdictions, improve network efficiency metrics, implement standardized operational processes, and deploy new tools. It is expected to benchmark against worldwide best practices to ensure continuous improvement.

Success in this role requires strong skills in strategic planning and execution, stakeholder management, data-driven decision making, project management, and leadership.

More Information

・Department: Last Mile (AMZL)
・Job: Program / Project Management
・Location: Tokyo Office

Key Job Responsibilities

1. Launch Planning
   - Validate potential locations and select the best ones by working closely with relevant stakeholders
   - Support finance study to justify the launch
2. Short-term Planning/Optimization
   - Finalize delivery area and volume for the station at the time of launch
   - Optimization of delivery area to improve productivity
   - Be an expert in using tools for topology planning
3. Launch Execution Management
   - Identify necessary actions/POCs and track the progress
   - Manage/support stakeholders
4. Lead Entire Launch/Optimization Related Processes
   - Manage project progress
   - Benchmark WW standard process and quality
   - Build standard processes based on WW standard
   - Implementation of necessary tools

BASIC QUALIFICATIONS

- Bachelor's degree
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Business level Japanese and English

PREFERRED QUALIFICATIONS

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

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