Operations Administrator

Role Title: Operations Administrator
Location: Remote
Salary: Up to £30,000 dependent on experience

We are looking for a motivated and organised admin with excellent written and communication skills. As an Operations Admin, you will be a key member of the tmc3 team, owning internal operations admin tasks and supporting the operations team.

With a range of customers across the public and private sector, we’ll offer you fascinating work, excellent opportunities for growth, and the freedom to realise your potential to excel. Combining strategies, technologies, and innovation, we make cyber security a business enabler, delivering enduring results and enabling you to build a successful and rewarding career.

To do this, we expect you to have Operational Admin experience across a vast array of internal business operations. You will also have experience working in a digital, consultancy, or similar environment.

Responsibilities

• Operations Support:
  • Provide administrative and operational support to the business as needed.
  • Assist in the development and implementation of operational processes and procedures.
  • Help maintain accurate records and documentation related to operations activities.
  • Manage the timesheet system.
  • Support customer onboarding.
• Recruitment:
  • Help build job descriptions.
  • Manage recruitment suppliers.
  • Schedule interviews.
  • Follow up with applicants and provide feedback.
• Communication and Coordination:
  • Facilitate communication between project teams, delivery teams, and other stakeholders.
  • Arrange and attend meetings, take minutes, and follow up on action items.
  • Answer inbound phone calls and emails from customers and suppliers.
• Documentation and Reporting:
  • Provide administrative and operational support to the operations manager.
  • Produce regular status reports and updates for customers.
  • Take accountability for the delivery of cyber security engagements and lead multiple engagements on a day-to-day basis.

Competencies and Qualifications

We are looking for experience in the following skills:

• Strong interpersonal and stakeholder engagement skills at all levels up to Board level.
• Project Management Experience.
• Management and leadership experience and skills.
• Experience managing a timesheet system.
• Ability to acquire a Project Management Certification if not already possessed.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Ability to work independently and as part of a team.

What can tmc3 offer you?

The opportunity to work in committed teams that blend in-depth industry experience with high-quality consulting expertise. Intelligent and interesting colleagues who will develop and challenge you.

A transparent career path where your advancement is objectively measured, enabling you to achieve your full potential.

• Annual and referral bonus schemes.
• Flexible Working (around core office hours).
• Company Pension.
• Dedicated training and development budget.
• Professional membership budget.
• Home office equipment (for remote working employees).
• Electric Vehicle Scheme.
• Group Life Insurance.
• Private Medical Cover.
• Enhanced Maternity / Paternity.
• Employee discount and rewards platform.
• Vision Care.
• Regular team social events.

Apply now

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What employees are saying

Thanks to tmc3 employees' feedback and reviews, we’ve been lucky to be named a great place to work.

100% of Employees on Glassdoor Recommend tmc3

We work with exceptional people, the latest and greatest tech and leading organisations across industries to create value for our clients, people, and communities. Our clients know we’re different in ‘what’ we do, and even more in ‘how’ we do it. To help them keep pace with change, we’re constantly adapting — empowering each other and working together to fuel our individual and collective growth.

Creating business value and sustainable impact

Our teams help organisations protect, comply and thrive in the digital era with the support of our cyber security, data protection, and security testing services. We ensure our customers' investment in cyber security is a value creator and a value protector.

Our services

Working together to tackle our client's toughest challenges. How we work is as important as what we do. Cyber security and data protection can be complex - we explain them in real business terms, so our customers can understand what it means for them.

Customers think of us as an organic extension of their team, gauging our successes only by theirs.

How we work

Delivering secure outcomes across industries. We have a proud history of supporting government departments, CNI organisations, and healthcare providers. Our teams have delivered services and outcomes to UK authorities that have instigated real change in our society.

Where we work