Senior Business Travel Consultant (Artist)

Senior Business Travel Consultant (Artist)

Location: London – Hybrid (Once monthly on-site at client offices and CTM required)

Corporate Travel Management (CTM) is undergoing an exciting period of growth as worldwide travel continues to grow. If you’re ready to embark on a career with a global leader in business travel, we want to hear from you.

At CTM, our people are at the heart of everything we do. We know that our diverse team is the reason CTM is the award-winning TMC we are today, which is why recruiting like-minded travel enthusiasts is an important part of our business’ success and growth.

About CTM

CTM is an award-winning provider of travel service solutions spanning corporate, entertainment, events, and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America, Australia, and New Zealand.

THE ROLE

An exciting and rare opportunity has arisen within the entertainment travel sector for a market-leading music label. Conduct business in a creative and diverse manner whilst adhering to the company procedures and guidelines. You will be required to collaborate with the Operations Manager as needed to support the business objectives.

SKILLS REQUIRED

• Confidence in dealing with VIP clients and senior stakeholders
• Experience working on an entertainment/VIP account
• Ability to work around unforeseen circumstances and be creative with finding on-the-spot solutions
• Good supplier engagement within entertainment travel
• Groups and events experience
• Problem-solving with a process improvement approach
• Proven attention to detail and quality standards
• Extensive industry experience in all areas of the reservation process
• Sound, proven SABRE GDS skills with an excellent understanding of fares and ticketing
• Ability to turnaround fare recalculations and ticket reissues quickly
• Able to work independently and use own initiative to resolve problems and find a solution
• Highly organised, with the ability to plan, prioritise, and multi-task under pressure
• Strong communication skills demonstrating a proactive response to client servicing at all times
• Team player, resilient and adaptable with the ability to remain calm and patient
• Adept using Microsoft Office Software such as Teams and SharePoint

EXPERIENCE AND QUALIFICATIONS

• Proven advanced industry experience in all areas of travel management operations is essential (minimum 5 years Business Travel experience)
• Sound, proven SABRE skills with the ability to manage multiple reservations and PCCs
• Excellent understanding of fares and ticketing to BA 2 level or equivalent
• Extensive industry experience in all areas of the reservation process
• Previous experience with the Entertainment sector is essential
• Previous Group experience is essential

Why CTM?

Reward & Recognition

CTM’s annual reward and recognition programme, CTM All Star Awards, takes our peer-voted ‘All Stars’ on an incentive trip to destinations all around the world.

Employee Wellbeing and Flexibility

The physical health and mental wellbeing of our CTM employees is something we take very seriously. To promote these amongst our teams, CTM provides each employee with access to a well-known wellbeing platform, free independent advice across a range of topics, ability to increase annual leave, and more.

Sustainability Focus

CTM is committed to a range of initiatives that enable a socially responsible, long-term, and sustainable mindset within CTM.

If you’re considering a career in travel, or a return to the travel industry, CTM is your number one choice. Your career in corporate travel is ready for take-off. Get on board today.

CTM is a Disability Confident Employer. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements.