BMW Product Genius

We currently have a vacancy for a Product Genius at our BMW Centre on Preston Docklands.

The Role:

As a BMW Product Genius, you will be the face of the brand representing both BMW and Bowker. You will engage with our customers on a daily basis, within the showroom environment, sharing your knowledge of the BMW products (training will be provided), whilst providing an outstanding level of customer care and generating sales leads by creating excitement amongst customers about the products we offer.

Whilst the role is not a ‘sales’ role, your remit will be to share your passion in a pressure-free way, be the go-to ‘brand ambassador’ for our customers, and ensure they feel valued by understanding them on a personal level whilst providing a bespoke service to find the best option from the BMW range to suit their needs.

You will get to embrace the BMW range, live with it and experience it, to allow you to truly bring the driving experience to life.

Skills & Experience:

You will have previous experience in a customer-facing role and have a good understanding of what great customer service looks like. A passion for BMW should be a prerequisite for this position. We are looking for a true team player who wants to join our successful Centre and help take us to the next level.

You will need a full UK driving licence, lots of energy and passion, and will enjoy interacting with people on a daily basis. Good interpersonal and communication skills are therefore essential.

Hours of work are Monday to Friday 8.30am to 6.00pm, and Saturday 9.00am to 5.00pm on a rota basis.

The Benefits:

• 25 days holiday (plus bank holidays)
• Additional day’s holiday on your birthday
• Discount retail shopping platform
• Preferential family rates on BMW, MINI and BMW Motorrad
• Company pension scheme
• Death in Service policy
• Work wear supplied
• Childcare voucher scheme
• Cycle to work scheme
• Training, coaching and development funded
• Incentives and rewards
• Free tickets to local and national events
• Staff social events
• On-site car parking

If you share our passion for delivering outstanding customer service and can demonstrate the required skills, experience, and enthusiasm, please apply today with your current CV and a covering letter.