Mobile Vehicle Technician

Direct Line Group Careers; Greater London; On-site; GBP 40,000 - 48,000; Full time

Job description

About us

We're Green Flag, part of the Direct Line Group (DLG) and we've been helping motorists all over the country since 1971. We are an award-winning brand having recently been named the top breakdown cover provider in the Finder 2022 Customer Satisfaction Awards, independently voted for by consumers.

It's an exciting time for us that's why we're thrilled to grow our teams and looking for people to join as a Roadside Patrol.

What you'll do

This is a permanent role based in Pinner, Ruislip Uxbridge, Northolt, Hayes, Southall, Greenford, Ealing, Acton, Stanmore, Edgware, Harrow, Wembley, Willesden, Harlesden, Finchley, Golders Green, Wood Green, North Finchley, Tottenham, Islington, Edmonton, Whetstone, Enfield, Barnet, Northwood.

You will be contracted to work 40 hours, four days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime, you choose.

We will provide you with a Green Flag vehicle and you will start your day from your home.

As a Roadside Patrol, you'll put your technical knowledge to the test. Whether it's running out of fuel, requiring a tyre repair/change, or needing a new battery, you will be ready to assist with a full kit on board to help them get back on the move. You will need to diagnose the problem and understand the requirements to resolve it, giving customers the confidence to head off on their journey with no further interruptions.

• Up to £40,000 base salary depending on experience, OTE £44-48k, plus an additional 9% of base salary employer contributed pension, plus overtime.

What you'll need

• A current Category B driving licence is necessary.
• NVQ Level 2 or similar type of accreditation in light vehicle maintenance is preferred.
• Demonstrate empathy and a desire to always achieve the correct outcome.
• Experience in the Motor Repair industry.
• Experience of lone working (desirable).
• Utilise and apply up-to-date vehicle repair techniques.
• Display and utilise best practice and first-class Health & Safety behaviours.
• Collaboration with dispatch team to improve the customer claims journey.
• Use self-initiative.

Who you'll work with

The culture at Green Flag, part of the Direct Line Group (DLG), is unique. We embrace individuality and ensure you can enjoy making a contribution, have some fun, and be yourself in every aspect. We encourage each other to be the best we can be, where no opinion goes unheard, no achievement goes unrecognised, and no idea goes unknown.

You will be part of a team of roadside patrol operatives in your region reporting to a Team Manager.

Benefits

We offer excellent benefits designed to suit your lifestyle:

• 9% employer contributed pension.
• 50% off home, motor, and pet insurance plus free travel insurance and Green Flag breakdown cover.
• Additional optional Health and Dental insurance.
• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax-efficient way.
• Generous holidays.
• Buy as you earn share scheme.
• Employee discounts and cashback.
• Plus many more.

Being yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

If you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.