Groups & Events Executive

Ennismore; London; On-site; GBP 125,000 - 150,000

Job description

Morgans Originals St Martins Lane | 45 St Martin's Lane, Covent Garden, London WC2N 4HX, UK

As the original lifestyle hotels, St Martins Lane London and Sanderson London sit under the Morgans Originals brand, a collection of independent hotels sharing the same spirit. Equal parts glossy, surprising and rebellious, we balance a refined outlook with careful chaos.

Reporting into the Head of Groups & Events you will be responsible for selling and planning group and event business, fostering positive client relationships and ensuring budgets are exceeded for St Martins Lane London and Sanderson London.

Job Description

In this role as Groups & Events Executive, you will:

• Ensure all enquiries are dealt with quickly and with the highest level of customer service.
• Input all group & event enquiries into Delphi, adhering to data entry standards.
• Manage pre & post group and event billing and credit control in a timely manner.
• Attend pre & post event client meetings, event & group pipeline meetings, credit meetings and function sheet meetings as appropriate.
• Conduct imaginative and engaging client site inspections.
• Successfully convert and contract enquiries, in order to exceed monthly, quarterly and yearly group & event budget.

Qualifications

To succeed in this role, you’ll need:

• Experience in an upscale or lifestyle venue sales and planning environment.
• Hot-desking across multiple properties is required.
• Excellent communication skills, with a strong attention to detail and the ability to thrive in a fast-paced environment.
• Efficient in using Microsoft Office, Opera, Delphi, Cvent and other RFP platforms.
• Flexibility in working hours is required.
• Can work independently and collaboratively with others to foster teamwork.

Additional Information

At St Martins Lane and Sanderson, we are more than just hotels—we are lifestyle icons. As part of the Morgan’s Originals collection, you’ll be joining a global brand that celebrates creativity, individuality, and a touch of rebellion.

Alongside a competitive salary, we offer the following benefits:

• A dynamic and inclusive work environment.
• The opportunity to work in two prestigious hotels in the heart of London.
• Professional growth and development opportunities.
• Free Dry Cleaning/Uniform washing, to ensure you’re ready with a clean outfit for the next shift!
• Season ticket loan to help with the annual cost of travel.
• Ride to work scheme, a loan of up to £5000 to help with the cost of a bike and equipment if you want to ride to work.
• Access to the Accor Heartist loyalty scheme with up to 50% off hotels around the world.
• Guest Experience (A free night at St Martins Lane, Complementary Cocktail and Dinner and Breakfast the next morning) after passing probation so that you can experience what our guests do.
• Length of Service incentives (extra holidays) because who doesn’t love extra holidays!
• Excellent discounts across the Ennismore family for you, ranging from discounted stays as well as a food & beverage discount at most of the Ennismore properties.
• Access to the Accor Heartist programme after passing probation!
• Regular Staff get-togethers (Summer party, Children’s Xmas Party, Department nights out) - we love to enjoy ourselves!
• Employee Assistance Programme - We've got your back, we work with a confidential service provider whom can offer support about anything whether it be medical, mental, legal or financial.
• Mental Health Champions – It’s ok to not be okay. We have a team of mental health champions who are here to help, whether it be having an initial conversation through to supporting you to get appropriate help.
• Lots of opportunity to progress and switch it up as part of a global family of brands.
• Eye care vouchers – We are partnered with Specsavers, which means we can offer our screen using members of staff a voucher for a free eye test as well as a discount on a range of glasses.

Morgans Originals is rooted in iconic cultural legacy, with a collection of independent hotels all sharing the same free spirit. Each hotel, one of a kind, is brought together by a shared culture and community. No matter how big or small, a Morgans Original is always entertaining, celebrates a love for the glossy hey days, and the magic of a Friday night where time disappears.