Field Technical Officer

Job number UU02062

Country - United Kingdom
Region - Liverpool
Location name - St Helens Wastewater Treatment Works, Delta Road, Parr, St Helens, WA9 2EQ
Posting End Date - 15/04/2025
Band - 5a
Role Type - Permanent
Work hours - 37 Hours per Week
Salary - £46,869

Work Type - Onsite
Employment Type - Full Time

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• Enhanced parental leave schemes

Job Purpose

• You will be responsible for all scientific and practical technical input to the Wastewater Production Manager, Process Controllers and Operators, to achieve regulatory, financial, customer and key business performance targets.
• Ensuring all assets are managed to optimal efficiency within agreed budgetary targets whilst meeting all regulatory compliance and Customer Service standards.
• To include but not limited to UWWTD, PPC, UV, WML, WRA, Flow, HACCP, Self-Reporting.

Job Accountabilities

• Analyse and interpret operational performance information, proactively identifying and implementing corrective actions within Health and Safety requirements; and escalating regulatory or performance risks to the Production Manager as appropriate.
• Create, develop, implement and report action plans to ensure all wastewater process activities comply with legislation and regulatory obligations whilst achieving internal Company performance targets.
• Provide scientific, technical and practical direction required for the short and medium term operation of wastewater treatment assets.
• Identify operational problems and existing asset needs relating to compliance, efficiency, asset availability, Health and Safety and optimisation. Assess and review enhancement options in order to recommend corrective action.
• Analyse and explain operational performance data and review performance reports with the Production Manager.
• Proactively involved with site and district action planning to ensure compliance and optimise the operation and maintenance of treatment assets.
• Contribute to the provision of district information for regulatory returns and EA correspondence.
• Take a lead role in ensuring quality assurance documents are developed and maintained in alignment with business requirements
• Monitor the alarm management system in relation to wastewater asset performance ensuring best practice is implemented.
• Identify and deliver optimisation opportunities working collaboratively with the Area Engineering Manager to ensure the operation of wastewater treatment assets is fully optimised.
• Contribute to the development of suitable risk registers in alignment with the Wholesale Risk and Asset Planning to identify risks and issues, identify and monitor strategic performance requirements, and prioritise risks and issues for investment or operational management
• Support the technical development of Process Controllers and Operators to continually drive forward improved wastewater technical knowledge and best practice at a local level.
• Undertake specific roles, projects or initiatives requiring technical input as directed by the Production Manager or Treatment Delivery Manager

Knowledge and Skills

You will need a wide range of treatment technical skills to effectively monitor and control assets across a district. Along with well-developed IT, numerical, analytical and problem solving skills to deliver operational and financial performance targets. You will also need:

• Excellent presentation, written and oral communication skills combined with effective team working to successfully influence key stakeholders.
• Excellent knowledge and practical experience of wastewater treatment processes and best operational practice.
• Technical knowledge of wastewater treatment assets and the associated operational, and maintenance requirements to ensure delivery of lowest whole life cost solutions.
• Ability to demonstrate practical experience working in wastewater treatment operations and maintenance and experience of delivering and maintaining performance improvement
• Understanding and implementation of future regulatory requirements within wastewater operations

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.