Multilingual Administrator (German and Italian)

Multilingual Administrator (German and Italian)

Location: Wolverhampton, Shropshire, United Kingdom

Salary: 26,000.00 ~ 33,000.00 GBP annually

Job type: Permanent

Fluent Language: Italian, German

Category: Retail, Secretarial, Administration, Translation, Localization, Interpretation

Job Reference: DA1

Posted on: 19 Nov 2024

At David Austin Roses, we’re more than just a horticultural company; we’re a passionate family business dedicated to breeding and cultivating the most exquisite English Roses.

With over fifty years of rich heritage, we take great pride in creating roses that are not only beautiful but also fragrant and charming. Our love for roses and commitment to excellence has made us a beloved name in gardens around the world.

You will be the administrative link between our licensed growers and the Business Development team, dealing with all aspects of our Licence & Distribution Agreements, ensuring tight and accurate record keeping. Relying on your extensive German and either French or Italian language skills, you will assist the team in participating in the generation and collection of royalties from licensed growers.

The International Partner Network team operates within a growing business-to-business dynamic, liaising with clients and contacts across Europe and the rest of the world, at all levels of the supply chain from large-scale growers to retail marketplace.

This role would suit a languages graduate looking to use their language skills in a customer-focused administrative environment. This role has good long-term career trajectory, with possible developmental routes into international account management/business development.

Your day to day:

• Managing the cycle of key dates and required actions contained within the varied and often complex contracts.
• Offering language and translation services to the team, working closely with the International Business Development Manager and the Account Support Executives.
• Processing and analysing sales orders.
• Invoicing royalties and sales orders.
• Keeping up to date customer profiles and records.
• Updating pricing matrices and stock management.
• Corresponding with network partners.
• Maintaining good, practical knowledge of the product and the brand.
• Providing support to the International Partner Network Team.
• Travel within Europe as required.

What you bring to the team:

• Previous experience in an administrative environment, but full training will be given.
• As well as excellent written and spoken English, fluency in written and spoken German, plus either French or Italian is essential.
• An organised and methodical worker, with high levels of attention to detail.
• Strong administrative skills, including record keeping, data processing and analysis, verbal and written communication.
• A good team worker who sees strength in shared knowledge.
• Able to identify key points from a series of documents or figures and present information in a clear, succinct way.
• Demonstrate a professional yet approachable manner when dealing with clients.
• An interest in the product or service you sell or offer and appreciation of how a good understanding can improve performance and enjoyment of the role.
• Cultural awareness and an ability to adapt to your audience.

Benefits:

• Casual dress code.
• Employee discount on our beautiful roses.
• Free on-site parking, drinks and snacks for your convenience.
• Health and well-being programme to support you.
• 25 days of annual leave (plus bank holidays) to recharge and relax.
• 7% total pension contributions to secure your future.
• A friendly and supportive working environment where you can thrive.

Working pattern:

Full time, 9am to 5pm with flexibility on start times.

Location:

Hybrid working – This role is based at Albrighton, but there is flexibility to work one day per week from home.

Don’t meet every single requirement? Studies have shown that women, Black, Asian and minority ethnic people are less likely to apply to jobs unless they meet every single qualification. At David Austin Roses, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.