Team Leader - Small Format

B&Q; Greater London; On-site; GBP 24,000 - 29,000

Job description

About the role

Team Leader - Express format

Full time or Part time/Jobshare - 36.75 hours per week

Permanent Contract

Shifts available Monday - Sunday - 7.00am - 10.00pm

Up to 28,243* (Inclusive of a £2,044 per annum, store specific location allowance)

B&Q Harrow High Street

We believe anyone can improve their home to make life better. Our small format stores focus on convenience and accessibility to our full product assortment. Join us as a Small Format Team Leader and you'll be a big part of inspiring and empowering your team to give our customers the ideas, advice, tools, and confidence they need to create a home they'll love.

Key responsibilities

1. Listen to customers and take on their feedback to ensure your team is driven by the same purpose.
2. Motivate, develop, and support your team to better represent your diverse customers and communities.
3. Provide the best service or digital solution for customers' projects, from kitchens and bathrooms to building a house.

Required skills & experience

With bags of retail and sales experience and the ability to really get the best out of people, you'll feel right at home with us. You're a brilliant problem solver - comfortable making decisions quickly and putting them into action to help customers with their biggest home improvement projects & installation options. Positive and curious, you're full of ideas and you'll be happy to expand your skills by using new technology and learning new ways of working. And you're flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

What's in it for me?

As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and lots more! We also provide generous breaks to make sure you're refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.