International Education Manager | Perriconemd (12-Month FTC)

About THG

We're a fast-moving, global technology group that specializes in taking brands direct to consumers. We're home to a portfolio of leading brands and sites including Myprotein, ESPA, LOOKFANTASTIC, and Cult Beauty, all of which are powered by our fully integrated digital commerce ecosystem, THG Ingenuity.

We handle everything in-house, including technology, content creation, e-commerce, marketing, manufacturing, new product development, and logistics. This comprehensive approach ensures we can fully realize our vision and maintain our leadership in a rapidly evolving global industry.

Please note: This role is available to be based in Manchester or London; however, Manchester would be preferred so the successful candidate can commute into the office at least once a week. It will be hybrid working as international travel will be required across the EMEA region.

About the Division - THG Beauty Brands

With an industry-recognized portfolio of market-leading beauty brands, we are accelerating our momentum to become the number one Health and Beauty retailer globally. With brands across multiple categories such as Perricone MD, Biossance, ESPA, Ameliorate, Eyeko, Christophe Robin & Grow Gorgeous, we have people and their ambition, passion, and unremitting determination at the heart of what we do - whether we are innovating our packaging, building disruptive e-commerce capabilities, or creating a powerful brand campaign.

About the business

We Pick Up Where Nature Left Off.

For over two decades, Perricone MD has been a holistic, three-tiered anti-inflammatory skincare and wellness company. This consists of diet, essential dietary supplements, and potent topical skincare solutions backed by some of the most powerful ingredients on the planet. Perricone MD was created by Dr. Nicholas Perricone, whose New York Times best-seller The Wrinkle Cure introduced the world to the benefits of an anti-inflammatory lifestyle. Perricone MD is driven by the pursuit of fearless innovation and a stubbornly uncompromising spirit of excellence. We continuously seek the truth in unlocking the powerful science behind healthy-looking skin, from the inside-out and outside-in.

Perricone MD products feature some of the most potent ingredients on the planet that replenish the building blocks of healthy-looking skin, picking up where nature left off.

About the role

The International Education Manager role supports brand awareness and sales growth through education, events, and coaching. Responsible for the product and brand knowledge of employees and partners. This role creates and drives engaging education programs across the business touchpoints. Working with marketing to introduce new product innovation education and awareness, as well as leading in-store and partner product events. This role requires market and category knowledge as well as a passionate and engaging style that represents the brand philosophy.

Reporting to the International General Manager Perricone MD based in the UK, you will also have a dotted line into the Global Education Director who is based in the USA. The role requires international travel, with a base in Manchester UK.

Responsibilities

• Drive all actions to ensure they support the brand in achieving its sales & profit goals.
• Review training activities and events & assess ROI, make proposals for how to improve impact for the future.
• Manage & record product, travel, and expenses budgets effectively, identifying ways to improve profitability.
• Analyse new launches results, highlighting wins & learns with recommendations for the future.
• Gather market & product insights from the teams and networks whilst personally reviewing activities and products of the competition.
• Offer creative solutions to the business when faced with specific challenges.
• Establish and maintain relationships with corporate education partners and stakeholders to deliver on expectations.
• Communicate monthly with stakeholders to discuss brand & individual performance and initiatives to achieve sales objectives.
• Identify the needs and work on execution of Sales & Education initiatives with Marketing, Product Development, Operations, and Finance.
• Design and execute training modules for innovations and/or focus products.
• Assist the marketing team with sell sheets and updating the Global Education Director.
• Create event ideas for all new innovations and/or focus products.
• Social media savvy, film for social posts.

Education & Training

• Create & drive annual International education calendar aligning with the Brand marketing and sales activity plans.
• Work with channel leads to be clear on business needs and collaborate to create an effective training plan for each partner and/or region.
• Consider best ways to conduct training/workshops and use most relevant forms of technology.
• Demonstrate an understanding of each market and an awareness of cultural differences and sensitivities and include this in any training materials.
• Plan, Coach and Develop UK Retail teams' career paths and knowledge.
• Improve service & selling skills as well as product knowledge.
• Create a training matrix by channel/person and update in real-time.
• Create an online feedback process, evaluate results and implement recommendations.
• Lead by example.

Marketing & New Product Development

• Brand Expert that liaises with Marketing, Sales, PR and Digital channels to offer quotes, knowledge & advice.
• Work with Trade Marketing to create appropriate materials for NPD launch.
• Work with International Marketing team to ensure regional NPD launch is of exemplary quality.
• Plan in NPD training well in advance to engage teams ahead of time and ensure maximum impact of launches.
• Plan & host an instore or online event.
• Act as virtual consultation lead with Digital team.

Personal

• Highly organized with an ability to plan effectively.
• Proactive and inquisitive mind, stays up to date with beauty landscape.
• Strong communication skills and the ability to interact at multiple levels.
• High energy & motivation to act with pace.
• Be a brand ambassador, passionate about beauty.
• Self-motivated & able to work independently as well as with cross-functional teams.
• Be culturally knowledgeable & sensitive.
• Ability to work in fast-paced, often-changing environment.
• Attention to detail, with strong presentational skills.

KPI's

• NPD launches achieving forecasted sell out.
• Customer acquisition targets met at instore and external events.
• Team product knowledge through learn and confirm.
• After training Net Promoter Score.

Requirements

• Minimum 3+ years sales, marketing or training operations experience.
• Bilingual skills beneficial.
• Proficiency with MS Office, with advanced PowerPoint.
• Passion for beauty.
• Strong organizational and time management skills; able to handle multiple priorities.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.