Senior Claims Handler

Foundation for Student Science and Technology; Bristol; Hybrid; GBP 40,000

Job description

Real Recruitment is excited to be working on behalf of our client to recruit a Senior Claims Handler who will bring at least one line of business experience in either Personal Indemnity, Construction All Risk or Cyber insurance. You will join their Commercial Insurance Claims department based in Bristol on a full time, permanent basis, with part remote/hybrid working arrangements available.

What’s Available To You:

This is a fantastic opportunity for a Commercial Claims Handler looking to take that next step, or an existing Senior Claims Handler to join a growing team in a supportive environment where your contribution is valued, and your skills can develop further within a global business.

SALARY: A competitive salary and benefits package of c. £40,000 per annum

• Life Insurance
• Company Pension
• Flexible working arrangements, with part-remote / hybrid options
• Health & Wellbeing Programme
• A fantastic, modern workplace designed for you
• Subsidised cafeteria
• Based in Central Bristol with great transport links nearby
• Full training and ongoing development opportunities

About The Role:

As a Senior Claims Handler, you will be responsible for the delivery of high-level claims service, from the claims first notification, through to settlement/closure. Being responsible for full analysis of coverage/liability across a broad portfolio of claims for a variety of insurance products. Whilst also contributing to improving claims processes and efficiencies. Key Responsibilities include:

• Working closely with claims management, loss adjusters and lawyers and brokers to ensure the highest standard of technical claims handling and customer service is provided.
• Managing relationship with service providers / vendors including TPAs, outsource providers
• Assess and accurately reserve and communicate to underwriters with sound reasoning
• Verifying and settling claims and ensuring accuracy of financial recording and reporting
• Manage own case load in order to service the client promptly and efficiently and in accordance with SLAs.
• Management of TPA loss funds, and reconciliation processes
• Carry out TPA audits and provide feedback

Working Hours: 37.5 hours per week | Monday to Friday

What You Will Bring:

This is a fantastic opportunity for someone who possesses a solid working background within commercial claims, and is looking to join an organisation who recognises the importance of an amazing company culture.

• Possess at least 5 years claims handling experience
• Experience in handling claims in at least one of the following areas: Professional Indemnity, Cyber, Construction All Risk
• Proven track record of being able to work independently and show initiative
• Broad understanding of coverage issues / policy interpretation
• Strives to identify opportunity for process improvement

If you are motivated with a passion for delivering high-quality service and a desire to develop your career, we would love to hear from you.