Retail Media Associate Director

BRAND: Starcom
Job Function: Media Performance
Location: London, United Kingdom
Experience Level: Specialist
Workplace Type: Hybrid

Company description

Publicis Commerce is our award winning Commerce and Retail Media specialist agency that works across Publicis Media and with Spark Foundry, Starcom and Zenith, combining the best commerce talent, tech, and partnerships to provide clients with state-of-the-art products and solutions that move their businesses forwards successfully in an extremely competitive space.

With a highly collaborative team of subject-matter experts, Publicis Commerce is a trusted partner to clients in navigating the complexities and emerging opportunities of the commerce landscape, from understanding their shoppers better to maximising retail media performance and preparing for future success.

We specialise in helping clients excel on the digital shelf, build data-driven relationships with retailers, and modernise organisational structures to drive long-term growth.

There has never been a more exciting time to join us! With winning awards to global clients, we continue to thrive and we have no plans on stopping!

Overview

We are looking for an ambitious and passionate Retail Media Associate Director to join us on none other than L'oreal!

Whether you're an Account Manager or Senior Account Manager looking for a step up, we want to hear from you!

Sat amongst a talented and supportive team within the L'oreal Commerce division, this is an excellent opportunity for a Manager to join us and help shape the strategy and activations across Amazon and a host of retailers for one of the biggest cosmetics and beauty brands in the UK and worldwide! You'll have room for ownership alongside development opportunities, get involved in social commerce (hello TikTok Shop) and most importantly, be taking a significant step in the right direction for your career!

Our Commerce division is friendly, fun, and super driven to continue changing the game and leading the charge across the ever evolving retail media and commerce industry, and we want you to be a part of it!

Responsibilities

• Support and lead on the Retail Media strategy for L'oreal, developing and implementing comprehensive retail and digital shelf strategies that align with the overall client business objectives.
• Foster strong relationships within agency, retailers, platform partner and client teams.
• Work with internal and external teams to ensure clear communication and delivery, whilst responding to briefs, making strategic suggestions, reporting, and presenting to the client.
• Establish key performance indicators (KPIs) for retailers and incorporate into strategic decisions that will help the client improve their performance.
• Work closely with internal data teams to understand customer preferences and behaviours, leveraging data insights to enhance the overall shopping experience.

Qualifications

• Established experience within retail media and across UK/EMEA markets.
• Must have experience with Amazon (AMS/DSP, AMC) and ideally some UK retailer experience (Boots, Superdrug etc).
• Experience with Citrus Ads and Criteo is ideal but not essential.
• Any experience in social commerce or paid social would be very beneficial, as well as in-store digital displays, but the willingness to learn is key.
• Skills in building presentations, responses and recommendations to clients within commerce.
• Great communication (both written and verbal) and interpersonal skills - our clients like to be challenged, but with diplomacy.

Additional information

Publicis Commerce has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer:

• WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
• HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity, Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

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