Pharmacy Procurement and Homecare - Senior Assistant Technical Officer

Transformationunitgm; London; On-site; GBP 31,000 - 35,000

Job description

Main area Senior Assistant Technical Officer - Pharmacy Grade NHS AfC: Band 4 Contract Permanent: Band 4 - Annex 21 Framework Hours

• Full time
• Job share

37.5 hours per week (Monday to Friday) Job ref 220-WHT-3038

Employer Whittington Health NHS Trust Employer type NHS Site Whittington Hospital Town London Salary £31,944 - £34,937 Per Annum (pro rata) Including HCAS Salary period Yearly Closing 16/04/2025 23:59

Pharmacy Procurement and Homecare - Senior Assistant Technical Officer

NHS AfC: Band 4

Job overview

We are seeking applicants to join our fantastic Pharmacy Procurement and Homecare team. Applicants should have excellent Microsoft office skills, experience in a finance or accounting role with AAT/CIMA/CIPS qualification or NVQ level 2 in pharmacy services. Training can be provided for those who are able to undertake the relevant units of the NVQ level 2 in Pharmacy Services. Accuracy, excellent written and verbal communication skills are key to undertaking the role. Applicants will need to use their initiative in resolving problems and be prepared to change priorities to ensure patients receive the right medications in a timely manner. We are small but supportive team and looking for someone who enjoys routine but works well as a team to meet changing priorities. Job shares and those seeking flexible working arrangements are also welcome.

Main duties of the job

• Processing orders on the CMM system (previously known as JAC) and transmitting them to suppliers via Powergate or email.
• Process invoices for payment and resolve any discrepancies.
• Maintain up to date and accurate computer files.
• Liaise with suppliers and other hospitals to obtain urgent medication.
• Plan and organise own workload to meet routine and unexpected deadlines including identification of alternative suppliers to resolve supply problems.

Working for our organisation

The Whittington Health is an Integrated Care Organisation that provides safe, personal, coordinated care, high quality community and hospital services to the populations of Haringey and Islington and aims to help local people live longer and healthier lives for the community we serve.

The Whittington Hospital is the acute hospital of Whittington Health it is situated in Northeast London a few minutes’ walk from Archway Tube Station and Upper Holloway Overground station.

The Whittington Hospital is one of the first Integrated Care Organizations in London providing a seamless transition from Hospital to Community Care.

Our innovative Pharmacy Department is a great place to work and has previously undergone extensive and exciting developments as part of this new organisation.

The Dispensary and Distribution areas benefit from an ARX robot installation & a Prescription Tracking System and the Pharmacy I.T team have implemented full Inpatient Electronic Prescribing and Medicines Administration across the trust.

Detailed job description and main responsibilities

You will be a vital part of the procurement and homecare team to support clinical pharmacists and pharmacy technicians in procuring medicines and identifying alternatives for items that are on shortage.

You will need to liaise with suppliers and become familiar with using a variety of online catalogues.

An accurate eye for detail in checking prices and investigating invoicing discrepancies is needed. We are working towards e-invoicing, which will place more emphasis in resolving pricing differences.

A calm and methodical approach is essential to cope with multiple tasks and prioritise workload.

Person specification

• Ability to navigate around online platforms
• Investigating stock or accounting discrepancies
• Competently using pharmacy stock control or procurement computer system
• Dispensing using a pharmacy stock control system

Education

• 5 GCSE passes Grade C (4) and above including Mathematics, English and a Science
• BTEC /NVQ L2 Certificate in the Principles and Practice for Pharmacy Support Staff (or equivalent)
• CIPS level 3
• ACCT level 2

Skills and Abilities

• Knowledge of working in a pharmacy department
• Knowledge of procurement and relevant medicines legislation
• Clear understanding of procurement processes
• Excellent computer literacy of Microsoft office suite
• Good command of both written and spoken English Language
• Clear and concise telephone manner
• Ability to investigate and resolve ordering and payment queries
• Good organisational, time management and workload prioritisation skills
• Good team working and interpersonal skills.
• Able to make critical decisions in the absence of the Procurement and Stores Manager.
• Logical problem-solving skills
• Hardworking and reliable
• Flexible, enthusiastic approach
• Able to deal with frequent interruptions, stressful situations, or changing priorities whilst completing planned workload.
• Ability to work accurately under pressure and able to meet multiple deadlines whilst dealing with stressful situations.
• Knowledge of working in a hospital

Knowledge and Experience

• Knowledge of the principles of efficient stock control e.g. stock rotation, expiry dates, minimum stock-levels and re-order levels
• Awareness of the need for patient confidentiality
• Experience of working in an environment requiring attention to detail and to pre-determined deadlines
• Experience of using Microsoft office excel, word, outlook
• Use of a Pharmacy Stock Control System and medicine/medical terminology
• Experience of working in a large multidisciplinary team
• Experience of working in a hospital environment or a community pharmacy
• Experience working as a pharmacy assistant
• Awareness of the dangers associated with handling potentially hazardous products such as flammable liquids and cytotoxics
• Experience with CMM (JAC) pharmacy stock control system
• Experience of EDI systems

Personal Qualities

• Ability to work autonomously with minimum required supervision
• Demonstrates patience, empathy and calm nature in a busy environment
• Demonstrates reliability and good time keeping
• A positive can-do attitude and a positive attitude to change
• Able to cope with moderate physical exertion and heavy lifting of pharmaceutical supplies
• Able to confidently communicate with senior members of staff regarding the need to follow due processes
• Assertive and quick to respond to urgent issues

Other

• Ability to do Late Duty, Weekend Duties + Bank Holidays according to a rota
• Awareness of Equal Opportunities
• Ability to support with the receipt and checking of deliveries

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Name Diane Meech Job title Pharmacy Procurement Lead Email address [e-mail] Telephone number 020 7288 5751 Additional information

Please contact Diane Meech, Pharmacy Procurement Lead for further information or to arrange an informal visit