ServiceNow Sales Specialist

Cprime; London; On-site; GBP 50,000 - 90,000; Full time

Job description

Cprime, a Goldman Sachs and Everstone Capital portfolio company, is more than just a full-service consulting firm – we are your strategic partner for driving innovation and agility in your business. Cprime is trusted around the globe to provide strategic and technical consulting, coaching, and training to businesses leading their industry in digital transformation. With over two decades of experience, we have honed our expertise to help organizations adapt at the speed the market demands. In a world where every business is reliant on software, it’s time to embrace change, or be left behind.

We’re more than consultants; we’re passionate problem solvers on a mission to help your organisation thrive in a technology-driven world. We’ve created a dynamic environment with strong innovation where growth is encouraged and diversity is celebrated. We continuously challenge each other to work smarter and adapt new ideas. Our Cprimers are given the flexibility to work, opportunities to collaborate, and have fun along the way.

We are seeking a dynamic and results-driven ServiceNow Account Manager to drive business development efforts and expand our existing customer base. This role is really about closing our region's first ServiceNow customers off the back of a strategic acquisition. The ideal candidate is used to selling genuine solutions, but can also spot tactical quick wins to generate quick traction. We are looking for someone with a hunter mindset.

What you will do:

• Business Development & New Client Acquisition:
• Identify and engage potential clients to drive new business opportunities for ServiceNow solutions.
• Develop and execute go-to-market strategies to penetrate new verticals and geographies.
• Lead end-to-end sales cycles, including prospecting, solution presentations, negotiations, and deal closures.

Account Growth & Cross-Selling:

• Manage and nurture relationships with existing customers to maximize account value.
• Identify opportunities to expand ServiceNow adoption by introducing additional modules and solutions.
• Collaborate with customer success teams to ensure smooth onboarding and adoption of ServiceNow solutions.

Consultative Selling & Relationship Management:

• Act as a trusted advisor to clients, understanding their business challenges and aligning ServiceNow offerings to their needs.
• Build long-term strategic partnerships to drive client success and loyalty.
• Conduct regular account reviews and strategy sessions to identify growth opportunities.

Collaboration & Internal Coordination:

• Work closely with marketing, pre-sales, and delivery teams to create compelling proposals and customer presentations.
• Partner with ServiceNow’s internal teams and implementation partners to ensure seamless service delivery.

Qualifications and Skills:

• 6+ years in enterprise sales, account management, or business development within ServiceNow or ServiceNow HRSD, SPM, or CSM solutions.
• Industry Knowledge: Strong understanding of ServiceNow’s platform and capabilities. Prior experience selling SaaS solutions is a plus.
• Sales Acumen: Proven ability to generate new business, manage complex sales cycles, and close high-value deals.
• Consultative Approach: Ability to engage C-level executives, understand business pain points, and position ServiceNow as a strategic solution.
• Communication & Negotiation: Excellent verbal, written, and presentation skills.
• Self-Starter: Highly motivated, proactive, and able to work independently in a fast-paced environment.

Education and Certifications:

• Bachelor’s degree in business administration or comparable business experience.

Travel Requirements:

• Up to 50% - includes travel to our Leeds office twice a month as well as meeting with clients in and around London.