Experienced Hotel Manager

Location: North London.

About Us: We are a small hotel with 10-12 rooms, offering cozy and comfortable accommodations. While we do not provide catering services, we strive to deliver an exceptional guest experience. As new entrants to the hospitality industry, we are seeking an experienced professional to guide us and ensure the efficient and successful operation of our hotel.

What We’re Looking For: We are looking for a highly skilled and experienced hotel manager or consultant who is passionate about hospitality and has a proven track record in managing small hotels, guesthouses, or similar properties. The ideal candidate will also have expertise in Airbnb, Booking.com, direct bookings, channel management, and overall operational efficiency.

Key Responsibilities:

1. Oversee daily operations of the hotel and ensure smooth functionality.
2. Manage online listings on platforms such as Airbnb, Booking.com, and other OTAs (Online Travel Agencies).
3. Optimise channel management tools to coordinate bookings from multiple platforms and prevent double bookings.
4. Develop strategies to increase direct bookings and reduce dependency on OTAs.
5. Handle guest inquiries, reviews, and feedback professionally.
6. Implement and maintain housekeeping and maintenance schedules.
7. Develop competitive pricing strategies, promotions, and revenue management initiatives.

Qualifications and Experience:

1. Proven experience in hotel management or similar roles, ideally in small or boutique hotels.
2. Strong understanding of Airbnb, Booking.com, and other online booking platforms.
3. Hands-on experience with channel managers and property management systems (PMS).
4. Expertise in guest relations and customer service excellence.

Experience: Required
Employment: Part-time
Salary: £10 – £30 hourly
Benefits: Incentive-based

About Paragraph Hotel: Paragraph Hotels