F&B Host (Waiter / Waitress)

The Social Hub (B Corp™); Glasgow; On-site

Job description

Come reimagine hospitality with us as our new super host of our Glasgow location!

Your Mission Should You Choose To Accept It…

We’re opening our first Social Hub in the United Kingdom and we couldn’t think of a better place to do it than in Scotland. Located in the heart of the Merchant district in the city center of Glasgow, The Social Hub will operate around 500 rooms, retail spaces, a restaurant, and a rooftop bar, as well as a thriving co-working community. We’re so much more than just a hotel. Are you ready to reimagine hospitality with us and establish TSH in the heart of the Glaswegian community?

As our F&B (Community) Host, you’ll be operating in all of our front of house areas, making sure that each guest is having the best possible TSH experience. You will become a master at providing awesome service in all of our F&B outlets. You’ll also get to dip your toes into front office and learn how to provide a flawless check in and check out. You’ll be able to answer any question that comes your way because you are at the forefront of our guest-facing operation. You know everything about our products and how to (cross-)sell these to our guests. And it’s because of you that everyone who enters our Glasgow location will become a raving fan of TSH instantly! We're looking for someone that is available for 5 days per week, and is able to cover morning shifts.

In Case You Don’t Know Who We Are:

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.

What You’ll Do

1. You make sure everyone gets a warm welcome as soon as they walk in.
2. You’ll help with preparing and serving a variety of local dishes.
3. You’ll understand all of our products, be up to date with menu changes, and can (up)sell our dishes.
4. Barista anyone? You’ll brew delicious coffee one day and will be mixing our signature cocktail the next.
5. You’ll also help our guests at our self-check-in kiosks (we have no reception desk).
6. You’ll be a secret concierge to the city, answering all of your guests’ questions about the best places to visit, eat, shop or party.
7. Tidy home’s a happy home. You’ll make sure everything is spick and span in all areas and ready for the following shift.
8. You’ll help our guests with any requests or demands regarding our facilities (you may even pick up some new tech skills along the way!).

Who You Are

1. You have at least one year of experience working in F&B, preferably in a hotel environment.
2. You have a flexible, hands-on, motivated and positive approach.
3. You’re an octopus that loves to get your dexterity skills into action.
4. You love responsibility and handle stressful peak periods like a pro.
5. Fluent in English– Know any other languages? The more the merrier!
6. Hard working, responsible and a “let’s do this!” mentality.
7. You’re a UK citizen or legally allowed to work in the UK.

What We Offer

1. The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game-changing innovator, paving the way for the hybrid hospitality concept.
2. We’re a living wage employer with an hourly wage starting at £12.
3. You will have the chance to learn and excel in your role with the potential for future growth.
4. A tasty meal included with every shift.
5. Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
6. A wonderful workplace to call home, full of events, fun colleagues and other amazing salary/benefit perks.

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.