Trade Counter and Warehouse Assistant

Trade Counter and Warehouse Assistant

Are you eager to be part of a dynamic team that values providing outstanding service? Do you have experience in Trade Counter Sales, Warehouse operations, and logistic planning?

If so, Spider is advertising on behalf of a leading supplier of industrial products who is looking for a Trade Counter and Warehouse Assistant to join their team at their Head Office in Hitchin, Hertfordshire.

About them:

They are a fast-growing business, a leader in supplying industrial products to various sectors. They are ISO 9001, 14001, and FORS accredited, providing over 10,000 customers across the UK and worldwide with high-quality welding products, abrasives, power tools, and PPE. You will be joining a dynamic team dedicated to providing a wide range of products and outstanding service.

Fantastic company benefits include:

1. Competitive Salary: GBP(phone number removed) - GBP26,416 per annum (GBP11.77 - GBP12.70 per hour) depending on experience
2. Holiday: 23 Days plus Bank Holidays
3. Hours: 40 hours per week, Monday to Friday
4. Employee benefits: Receiving training and development from experienced team members, with the opportunity for career advancement.

About the role:

They are seeking a motivated Trade Counter and Warehouse Assistant who can support warehouse operations, manage trade counter interactions, and assist drivers with deliveries from their Head Office in Hitchin. They operate three delivery vans, so they need someone who exemplifies their commitment to outstanding customer service and reliable logistics.

Your responsibilities will include:

1. Serve customers face-to-face at the trade counter as well as providing BUSE industrial gases at the counter for trade accounts.
2. Route planning for multi-drop delivery runs within a 50-mile radius.
3. Warehouse management maximizing storage space and checking in goods from suppliers, including off-hired equipment.
4. Oversee daily operations in picking, packing, and checking orders for delivery, ensuring accuracy and efficiency.
5. Utilize our courier service for the timely dispatch of products.
6. Work closely with internal and external sales teams to meet customer deadlines.
7. Provide occasional emergency cover for drivers as needed.

About You:

The ideal Trade Counter and Warehouse Assistant will have prior experience in Trade Counter Sales, Warehouse operations, and logistic planning, ideally using Maxoptra or a similar tool. An interest in welding and engineering is advantageous but not essential. It is essential you have excellent interpersonal skills to engage effectively with customers and a strong drive to achieve high customer service standards. This is a varied role, so you need to be proactive, flexible, with a can-do attitude and the ability to perform under pressure and meet tight deadlines. You will need computer skills as well as a valid UK driving licence.

If you have the skills and experience and are ready to contribute to the team's success in a fast-paced environment to deliver exceptional service to their customers, then please submit your up-to-date CV today! We look forward to hearing from you.

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