Software Product Director

Our business is embarking on an exciting journey to develop innovative software products for planned care pathways within the healthcare sector. We are looking for a skilled and experienced Software Product Director who will lead and manage the comprehensive delivery of software development projects with our development partners. This key role involves nurturing communication with all stakeholders to ensure streamlined, efficient project delivery throughout its lifecycle, strictly adhering to defined scope and timelines.

The successful candidate will also engage closely with both our internal and external development teams, ensuring that project briefs and timelines are clear and consistently met and providing technical expertise when needed. We seek an individual who is not only self-sufficient but also a collaborative team player, possessing a proactive problem-solving approach and exceptional attention to detail. Your primary motivators are fulfilment and achievement, closely aligned with the core values of responsibility, integrity, and excellence, which underpin your professional satisfaction and sense of accomplishment.

Our delivery approach emphasises meticulous planning, rigorous oversight, and inspiring leadership, harnessing the advantages of iterative delivery methods for enhanced flexibility and fostering a sense of ownership within technical teams. You will bring a wealth of experience in marrying robust project management principles with Agile delivery strategies, all while maintaining a sharp focus on delivering exceptional customer value and fulfilling commitments.

Drawing on your extensive experience in a comparable role, you will collaborate closely with the Managing Director, Board Members, and Board Advisors to deliver the strategic plan. This will include assessing and identifying the necessary resource requirements to effectively support and scale the business after the successful development and launch of the software platform. You will play a pivotal role in shaping the direction of the software development arm of the company, ensuring that all key stakeholders are aligned and that the operational framework is robust enough to meet future challenges and opportunities.

The ideal candidate for this position should anticipate frequent travel to client sites, which may include locations throughout the UK as well as various international destinations. This travel is essential for conducting on-site meetings, facilitating project implementations, and providing hands-on support to ensure client satisfaction and successful outcomes. Flexibility in schedule will be required, as trips may vary in duration and location, necessitating a willingness to adapt to changing demands and priorities.

Responsibilities

• Work closely with the Managing Directors, Board-level Executives, and Board Advisors to align strategy and execution of the Insight platform
• Lead the development of AI-driven solutions using automation technology to enhance efficiency within the planned care setting
• Assist in the design, development, and refinement of new products.
• Conduct user research and analyse feedback to enhance product design.
• Work closely with hospital development partners and internal/external development teams to translate business requirements into technical deliverables.
• Collaborate with developers to refine features.
• Contribute to user acceptance testing and evaluation of new functionalities.
• Support the product launch process, ensuring designs are ready for market and we have the right team in place to be successful.
• Support the business through the sales process by leading the development of pitch/proposal documents and presenting our capabilities to clients.
• Alongside the Managing Director, have budget and financial oversight associated with the investments and respective running costs of the platform development and support, required infrastructure needs, and people costs (internal/external) in scope for this role.
• Build and manage a team of technical experts to provide field-based technical support to customers.
• Manage and maintain existing accounts and customer relationships.
• Set up and oversee customer training workshops.
• Work with the teams to effectively identify risks, issues, dependencies, and challenges, and have full oversight to manage/address and/or provide timely communication/escalation.
• Provide assurance that the correct design, delivery, and, where used, development processes are being followed and governance is in place.
• Support preparation of business cases, budget tracking, and forecasting

Skills & Experience:

• Proven experience in client transformation roles or programme management, within the digital and data analytics industry.
• Knowledge and experience of software development process and product launch.
• Strong knowledge of data analytics concepts, methodologies, and tools.
• Healthcare sector knowledge (preferable).
• Experience in partnering with senior stakeholders across multiple functions in order to drive Digital Technology development
• Exceptional stakeholder management skills with the ability to build and maintain strong client relationships at various organisational levels.
• Excellent communication and presentation skills, with the ability to effectively convey complex concepts to both technical and non-technical audiences.
• Flexibility & willingness to travel regularly to client sites
• Experience, knowledge, and understanding of DCB0129 & DCB0160 standards
• A deep understanding of emerging digital technologies, AI, and data strategy, and their application in the healthcare setting
• A deep understanding of data governance, compliance, and security, ensuring regulatory alignment while unlocking business value

Essential Qualifications:

• A degree in a relevant field (e.g., Computer Science, IT, Business) or equivalent industry experience.

Desirable Qualifications:

• A recognised programme management certification (e.g., PRINCE2, MSP, Agile).

Salary & Benefits:

30 days leave

Death in Service (4% Salary)

Company Pension

To apply, please send your CV and cover letter to HR@foureyesinsight.com

If you would like to have an informal chat about the role, please contact HR@foureyesinsight.com

Seniority level

• Director

Employment type

• Full-time

Job function

• Product Management and Marketing
• Industries
• Hospitals and Health Care