Fleet Support Engineering Manager

ALSTOM Gruppe; London; On-site; GBP 40,000 - 80,000

Job description

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Date: 21 Mar 2025

Location: Wimbledon, LND, GB

Company: Alstom

Location: Wimbledon

Appointment Basis: Permanent

Closing Date: 4h March 2025

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the Fleet Support Engineering Manager who plays a vital part in maintaining and enhancing train performance, ensuring reliability, and supporting operational efficiency?

Your Future Role

Reporting to the Production Manager, you will be responsible for leading Services Engineering activities for the Class 701 Project. This role will be part of a high-performing technical team, in which you will manage configuration and design changes, optimise maintenance strategies, and drive continuous improvements in fleet performance. This safety-critical role requires a proactive approach to fault resolution, risk mitigation, and system optimisation.

We’ll Look to You For:

• Managing Configuration and Design Change, ensuring smooth implementation and compliance.
• Optimising maintenance tasks to improve efficiency and cost-effectiveness.
• Providing technical support for in-service fault resolution and performance improvements.
• Defining and implementing modifications to enhance reliability and serviceability.
• Overseeing technical documentation updates, ensuring alignment with industry standards.
• Supporting Product Safety Management, ensuring timely risk mitigation.
• Managing an Obsolescence Plan, identifying and mitigating potential risks.
• Ensuring compliance with regulations and industry standards.
• Interfacing with certification stakeholders and regulatory bodies.
• Developing work instructions and maintenance processes based on manuals and plans.
• Monitoring train performance, analysing data, and proposing improvement actions.
• Managing technical documentation and interfaces within MMIS (Maintenance Management Information System) systems.
• Driving fleet reliability improvement plans, tracking KPIs, and implementing corrective measures.
• Developing and maintaining Life Cycle Cost (LCC) models, including risk and savings analysis.
• Conducting failure criticality studies, utilizing Reliability Centered Maintenance (RCM) methodologies to refine maintenance approaches.
• Calculating material, parts, and time consumption for maintenance efficiency.
• Supporting root cause analysis using industry-standard methodologies such as FRACAS, 8D, and PPS.
• Leading engineering support for safety-related incidents, working closely with design authorities and OEMs.
• Sharing global best practices, identifying opportunities for standardisation and improvement.
• Ensuring compliance with Health and Safety regulations in daily operations.

All about you:

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

Minimum Qualifications & Experience:

• University degree or equivalent in Railway Engineering, Electronics, Computer Science, Automation Engineering, Electrical, or Mechanical Engineering.
• Experience in Railway System/Application Engineering.
• Knowledge of rolling stock equipment and maintenance strategies.
• Experience in rolling stock maintenance and reliability analysis.
• Understanding of safety management systems and risk assessment frameworks.
• Proficiency in MS Office, SAP, and BI/BO.
• Strong analytical and report-writing skills.
• Ability to troubleshoot faults using diagnostic tools and technical manuals.
• Self-motivated and able to work independently with minimal supervision.
• Strong team player, with the ability to collaborate across teams and stakeholders.

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines.
• Collaborate with transverse teams and helpful colleagues.
• Contribute to innovative projects.
• Utilise our agile working environment.
• Steer your career in whatever direction you choose across functions and countries.
• Benefit from our investment in your development, through award-winning learning.
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive benefits (pension, life ins., medical).

Equal opportunity statement:

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.

As a “disability confident leader accredited employer”, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.