Technical Trainer / IT Systems Training Specialist

Technical Trainer / IT Systems Training Specialist

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SALARY: £45,859 - £50,000 pro rata + Generous Benefits (see below)
LOCATION: Hybrid working partly from the office in Ealing, West London (W5) and the remaining time from home
JOB TYPE: Full-Time, 12 Month Fixed Term Contract
WORKING HOURS: 35 hours per week, Monday to Friday
Job Overview

We have a fantastic new job opportunity for a Technical Trainer / IT Systems Training Specialist with experience in Learning and Development / L&D, delivering training to different audiences and project systems implementation.

As the Technical Trainer / IT Systems Training Specialist you will join the Project Services division, where your role will be to deliver organisation-wide IT training projects, supporting the implementation of new technologies and ways of working.

Working as the Technical Trainer / IT Systems Training Specialist you will ensure that employees are equipped with the necessary knowledge and skills to use the new technologies effectively, enhancing productivity, efficiency and overall performance.

DUTIES

Your duties as Technical Trainer / IT Systems Training Specialist will include:

• Design, develop and deliver end user (colleagues) training within the assigned project/programme following the Analysis, Design, Development, Implementation and Evaluation (ADDIE) model as well as following the wider project frameworks.
• Support the implementation of new IT solutions and ways of working, through training covering systems, processes, people and behaviours, soft skill education and knowledge transfer.
• Deliver engaging and effective training to various groups of learners using a variety of learning tools and delivery methods including traditional, blended and scenario based (e.g. 1-2-1, classroom, trainer-led online training, e-Learning).
• Create and keep up to date a range of training collateral such as training/user guides, how-tos, checklists, practice scenarios etc. to support the training delivery and ongoing support of knowledge adoption.
• Undertake all work in line with agreed standardised approach to training and project management, including but not limited to utilising agreed templates/forms, updating records on training systems and related databases/LMS.
• Maintain an accurate audit trail of all training events and activities, including documentation, coordination, attendance, emerging issues, agreed points of handover, and appropriate measures for evaluation (user adoption/satisfaction and impact).
• Responsible for the use of training resources, including room bookings, facilities and materials, as well as learners coordination.

Candidate Requirements

• Learning & Development / Training qualifications (e.g. CIPD, TAP or equivalent).
• Experience of project systems implementation, e.g. rollout of new or upgraded software solutions.
• Experience in learning and development, through all stages of Analysis, Design, Development, Implementation and Evaluation (ADDIE).
• Experience in delivering training to different audiences, using different learning methods and techniques, with the ability to understand emerging and bespoke solutions.
• Effective communicator, including delivering impactful and engaging presentations, face to face training and presence in meetings.
• Educated to GCSE level or equivalent in Maths and English (Grades A*- C).

Benefits

• 25 days holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service.
• Up to 8% contributory pension.
• Flexible working.
• Investment in your learning and development.
• Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.
• Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.

The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%.APPLY TODAY

By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-C13117

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology

Industries: IT System Training and Support

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