Receptionist (part-time)

Willmott Dixon are currently recruiting for a part-time Receptionist to join our London & East construction business. Based in Hitchin, Hertfordshire, we deliver construction projects across multiple sectors within north London, the northern home counties and East Anglia. This is a 12 month fixed term contract role.

This role will involve working on the office reception on a Monday and Tuesday (8am to 5pm) and also on a Wednesday morning (8am to 12.30pm). The receptionist will also support the wider administration team assisting with administration / coordination tasks when required.

Duties within the Receptionist role will include:

• Taking full responsibility for ensuring that all incoming calls are answered in a timely fashion, connected to the appropriate person or contact details given, taking accurate messages.
• Being a key contact who will go out of their way to find the answer and respond to customer queries (internal and external) in a professional manner, with any issues escalated in a timely manner to the relevant line manager.
• Taking responsibility for the meeting room booking system.
• Ensuring that all meeting requirement requests are fully understood.
• Ensuring all meeting rooms are serviced correctly i.e., catering/AV/room set up is correct and tidied before a meeting takes place.
• Printing/collating and preparing packs and ensuring that they are prepared accurately and in a timely manner.
• Taking responsibility for incoming and outgoing mail and ensuring that we have the correct level of credit.
• Supporting other members of the wider administration team; providing holiday and sickness cover to other disciplines as required.
• Pro-actively assisting the Administrator Coordinator, Lead Administrator Coordinator, and Executive Assistant in all aspects of project management of one-off and recurring internal/external projects/events, if required.
• Ensuring all office equipment is in working order and supply levels are maintained.
• Providing support for any office management duties.
• Keeping lists up to date (such as site/phone lists/sign in and out systems/fire drills) and uploading promptly to relevant platforms.

Skills, Qualifications and Memberships

• Previous experience in a receptionist role.
• Confident communicator and customer service focused.
• Proficient use of Microsoft Office; including Excel, Word, Outlook, and PowerPoint.
• NVQ Level 3 qualification or equivalent.

Additional Information

Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer.

Benefits: In return, we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, full/heavily discounted private medical, life assurance, incentive bonus, and a car scheme which will make us a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme.

About Us

With over 170 years of rich history, Willmott Dixon’s purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities, and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships, and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive.

Willmott Dixon was awarded No 1 in the Best "big" Companies (2022) to work for and the Times Top 50 Employers for Gender Equality 2024 and is the first major contractor and developer to win a King’s Award for Enterprise in the category of sustainable development.